If you'd like to talk to someone about your home loan structure, please contact us via secure mail in internet banking or the mobile app, or by calling 0800 000 654 between 8am and 6pm, Monday to Friday.
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We're seeing a rise in scams, including emails and phone calls pretending to be from Kiwibank and other reputable businesses. See latest scams.
Sorry, the online form to request changes to your variable home loan(s) is no longer available.
If you'd like to talk to someone about your home loan structure, please contact us via secure mail in internet banking or the mobile app, or by calling 0800 000 654 between 8am and 6pm, Monday to Friday.