Diversity, equity & inclusion

We’re committed to becoming an organisation that proudly represents the diversity of all our communities in Aotearoa. This is happening progressively – we’re proud of what we’ve achieved so far. And we’ll keep at it, because respecting and representing the richness that makes up our country is essential to delivering on our purpose of making Kiwi better off. It’s also the right thing to do.

We're proud of our efforts to drive diversity, inclusion and equity which includes having the Gender Tick, Rainbow Tick and being a Living Wage Employer.

Te Kahukura Kāpuia - The Multicoloured Collective

We pride ourselves on our inclusive culture, one where everyone belongs, and is able to thrive. We’ve created Te Kahukura Kāpuia as a symbol of the pride we have in our Rainbow Community.

Kahukura references ‘multicoloured’ and Kāpuia references ‘to gather or unite as one’. Kahukura Kāpuia uses the harakeke flax of our brand to weave the eleven colours of Pride with our own Kiwibank green to symbolise our strength and connectedness, our united view of inclusiveness, and our pride in our people.

This is a symbol of who we are. This is a place where we all belong. This is Kiwibank.

Gender Tick

Kiwibank was New Zealand’s first bank to receive the Gender Tick accreditation in 2019 and believe that fairness is an important attribute for all organisations. The accreditation signals our ongoing commitment to diversity and inclusion.

Not only is gender equality in the workplace important, it's the right thing to do. It also positively impacts on wellbeing, productivity and innovation, all of which we highly value.

The Gender Tick accreditation was developed for businesses to demonstrate their commitment to gender equality in their workplace. For more information visit the Gender Tick website.

Rainbow Tick

Unequivocal support of LGBTTQIA+ communities from senior leaders at Kiwibank and an active Rainbow employee network were highlighted as areas of strength when the New Zealand owned bank was first certified with the Rainbow Tick in 2020. We're committed to creating a safe and welcoming workplace for members of the LGBTTQIA+ communities and ensuring the mana of LGBTTQIA+ people is upheld.

Rainbow Tick was established in 2014, based on the rationale that reduction and prevention of discrimination against LGBTTQIA+ people in the workplace will lead to improved health outcomes for LGBTTQIA+ New Zealanders.

Rainbow Tick’s mission is to challenge heteronormativity and cisnormativity in the context of workplaces, contributing towards a future New Zealand where LGBTTQIA+ people can live free from discrimination. For more information, visit the Rainbow Tick website.

Living Wage Employer

living wage image

We're proud to have been accredited as a Living Wage Employer. This means Kiwibank employees as well as workers like cleaners, security guards and maintenance people, who work for Kiwibank through contractors and other suppliers, will be paid no less than the living wage.

The living wage is the hourly rate someone needs to be able to afford the necessities of life, live with dignity and actively participate in their community. It takes into account basic expenses, such as food, transportation, housing and childcare and is calculated each year by the New Zealand Family Centre Social Policy Unit.

For more information visit the Living Wage website.

Transparent gender and ethnicity pay gaps

Our most recent pay equity analysis shows we’re progressing towards the goals we have set as an organisation. We believe by being open and transparent around the gaps that exist we can move to closing them sooner.

While we’re proud of our progress to drive diversity and inclusion we openly recognise there's much more to do in this space.

Our areas of focus include a commitment to continuing to grow female and gender diverse representation in our more senior roles and growing the gender balance and ethnic representation throughout the organisation so we're reflective of the communities we work in.

We already regularly look closely at salaries for people performing the same role to ensure it's fair, and based on experience and overall contribution to Kiwibank, regardless of gender. This is an ongoing focus with checkpoints during salary reviews and an annual Board report on pay equity.

Our current pay gaps

  • Overall median pay at Kiwibank is much higher for males than females, largely due to the greater number of males in senior roles and the much larger proportion of females in our frontline/team roles.
  • When we compare the overall median level of pay of females to the median level of pay for males, we have a gender pay gap of 34.3%.
  • When we compare pay differentials for similar roles on a gender basis, any gaps are much smaller, and show greater levels of pay equity across the bank.

Got questions? Get in touch with our team by emailing us at Inclusion@kiwibank.co.nz