For information on how the new traffic light system works and the latest opening hours for our branches, see our branch updates page.
In 2019 we developed our plan on how we're going to respond to climate change. What we're doing as part of this plan is outlined below.
Kiwibank's emissions fall into the categories of power, travel, paper and waste. Our carbon emission targets are set until 2025. We monitor these regularly and report on our reductions annually.
1. Reducing our electricity usage through efficient buildings
Both our head offices are Green Star rated and we're installing LED lighting into all our Kiwibank branches and contact centres.
2. Reducing our waste
We’ve introduced composting in our head office sites, changed our quick deposit bags from plastic to paper which removed over 80,000 single use plastic bags per year from circulation and changed our envelope material so they're 100% paper based.
3. Improving our fleet
The first step in our fleet transformation was moving our vehicles to hybrid models and reducing the total number of vehicles in our fleet. We’re now working to transition 100% of our fleet to electric.
We're providing all teams with carbon travel budgets that will require them to reduce their total travel by 20% by 2025.
We're developing an approach to climate risk management in line with Taskforce for Climate-Related Financial Disclosures. We've identified five key areas we're going to work on. The first area we're focused on, is the impact of increased coastal flooding, caused by sea level rise and increased storm events have on properties across Aotearoa.
We're working with NIWA to gain better information on coastal flooding and will use these insights to support our customers with addressing this issue.
We're also investigating how we can get better data on the carbon footprint of our business customers and how we can help them to measure their carbon footprint.
We measure our emissions against our 2018 Financial Year, as that was the first year that Kiwibank was separated from NZ Post