We’re living through unprecedented times. If you've been financially impacted by COVID-19, see what support we have in place for you. Alternatively check out our COVID-19 page for regular updates including how and where to bank.
If you’ve been financially impacted by COVID-19 and need support, see the range of initiatives we’ve put in place if you’re a personal banking customer or a business banking customer. For all other COVID-19 updates, see here.
See latest information on the Government's Finance Guarantee Scheme for businesses.
From 19 March 2020, MSD payments will be processed at 11pm, on the same day you're used to receiving them. Find out more
We’re changing our credit cards from Mastercard to Visa. This means you’ll be getting a new Visa credit card soon. Keep an eye out for more information from us.
If you've earned more than $50 interest in the last tax year, we'll be sending you a tax certificate in the post after 16 April 2020.
We no longer accept cheque deposits or provide bank cheques. We’ve put together guides and information if you need help setting up alternative ways of making or receiving payments.