Statements
Statements due this month (excluding those for credit cards) will be delayed. It's a simple process to extract your transaction history within internet banking by following our step-by-step instructions.
Kia Ora, Welcome to Kiwibank
Current rates & specials
Interest rates are subject to change.
Current incident
We’re investigating an incident that saw the wrong transaction history being sent to a number of Kiwibank customers. If you’ve been impacted, we’ll contact you to outline the steps we’ve now taken to protect your information.
COVID-19 support
Personal customers
We have a range of initiatives as part of our Kiwibank COVID-19 Relief and Resilience programme to try and support you through these difficult times.
We have a range of initiatives as part of our Kiwibank COVID-19 Relief and Resilience programme to try and support you through these difficult times.
Business customers
We have a Kiwibank COVID-19 Relief and Resilience programme for our business customers as well as information on how to apply for the Government's Business Finance Guarantee Scheme loan.
We have a Kiwibank COVID-19 Relief and Resilience programme for our business customers as well as information on how to apply for the Government's Business Finance Guarantee Scheme loan.
Ways to bank online
We have guides to help you bank from home, including how to reset your internet banking password or mobile app PIN, updating your personal details or making online payments
We have guides to help you bank from home, including how to reset your internet banking password or mobile app PIN, updating your personal details or making online payments
What do the recent LVR changes mean if I'd like to purchase my first home?
While the Reserve Bank has removed the restriction to banks, it doesn’t mean the requirement for a deposit has been removed. It simply means that we may be able to lend to customers that we may not have been able to previously.
Ask Kiwibank Anything - questions answered
Getting you into your first home
First home buyers guide
Whether you're ready right now or it's a little while away, we're here to help you on your home loan journey. We've got tools, guides and the right people to support you along the way.
Tips and tools to help you manage your money
Notices & disclosures
Public notices
We're implementing a new digital identity solution called ID Checker, and we've made changes to our savings accounts rates, one-off high value payment service and our Business Mastercard interest rate.
We're implementing a new digital identity solution called ID Checker, and we've made changes to our savings accounts rates, one-off high value payment service and our Business Mastercard interest rate.
Disclosure statement
Download Kiwibank's Disclosure statement or pick up a copy at your nearest Kiwibank.
Download Kiwibank's Disclosure statement or pick up a copy at your nearest Kiwibank.
Investor centre
Find the latest investor news and financial updates.
Find the latest investor news and financial updates.