Online

Apply right here, right now. We'll let you know exactly what you need, and you may be approved on the spot.

Get started

By phone

You can also apply over the phone by calling 0800 521 521 between the following hours:

  • Monday to Thursday: 7am - 9pm
  • Friday: 7am - 8pm
  • Weekends and selected public holidays*: 8am - 4:30pm

*Closed public holidays: Good Friday, Easter Sunday, Easter Monday, Christmas Day, Boxing Day, New Year’s Day and the day after New Year’s Day.

At your local Kiwibank

Contact your nearest full service Kiwibank to make an appointment, or just drop by – if we can’t see you straight away, we’ll make a time that suits you.

If you’re not a Kiwibank customer, we’ll need to see some ID to verify your identity and your address.

You can bring either:

  • your passport; or
  • your driver licence and a credit or ATM/EFTPOS card from another bank, with your name and signature on it.

You’ll also need to bring something printed with your name and address that’s dated in the last six months such as a bank statement from another bank or a power, phone or utility bill.

Don’t have these? Find out what else you can bring.

Kiwibank’s lending criteria, terms and conditions, and fees apply.