Financial hardship assistance
If you’re going through financial hardship we may be able to help you. Please don’t be afraid to talk to us – the sooner you do, the sooner we can work out what we can do to help.
Account operating authority and power of attorney
There's a few ways you can authorise someone else to operate your bank accounts on your behalf. We call these account operating authority and power of attorney.
There's a few ways you can authorise someone else to operate your bank accounts on your behalf. We call these account operating authority and power of attorney.
Deceased estates
We know the last thing you want when a family member or friend has passed away is the worry of sorting out their financial affairs. We have a team dedicated to help you start sorting things out.
We know the last thing you want when a family member or friend has passed away is the worry of sorting out their financial affairs. We have a team dedicated to help you start sorting things out.
Blocking gambling transactions
If you're struggling to stop using online gambling sites and mobile apps, we have an optional feature that'll attempt to block gambling transactions made on your card.
If you're struggling to stop using online gambling sites and mobile apps, we have an optional feature that'll attempt to block gambling transactions made on your card.
Need help with something else?
Call us on 0800 113 355 between 7am - 8pm, Monday to Friday and between 8am - 4:30pm on weekends. Or, pop into your nearest Kiwibank.