Help with your account

Whether you're looking to share your account, experiencing financial hardship or loss of a loved one, we're here to help you with your accounts.

Financial hardship assistance

If you’re going through financial hardship we may be able to help you. Please don’t be afraid to talk to us – the sooner you do, the sooner we can work out what we can do to help.

Need help with something else?

Call us on 0800 113 355 between 7am - 8pm, Monday to Friday and between 8am - 4:30pm on weekends. Or, pop into your nearest Kiwibank.