Financial hardship assistance
If you’re going through financial hardship we may be able to help you. Please don’t be afraid to talk to us – the sooner you do, the sooner we can work out what we can do to help.
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We’ve seen a recent increase in phone scams targeting customers, claiming to be from us. These calls can come from 0800 or overseas numbers and ask you for your banking login details or passwords. Find out more.
Whether you're looking to share your account, experiencing financial hardship or loss of a loved one, we're here to help you with your accounts.