If you’ve been financially impacted by COVID-19 and need support, see the range of initiatives we’ve put in place if you’re a personal banking customer or a business banking customer. For all other COVID-19 updates, see here.
We’re opening some branches from 10am – 1pm on Wednesdays. Please check here for the most up to date info.
Due to regulatory changes, internet banking and our mobile app will be unavailable for a short time, between the hours of 4am and 7am, on Wednesday 1 April 2020. Sorry for any inconvenience caused.
Kiwibank's key legal documents, archive of older legal documents, information for lawyers, standard contracts and our website privacy document.
All our current bank disclosures, terms and conditions, fees and limits, investment statements, insurance policy wordings and other key documents.