Annual reports and bank disclosures
Disclosure Statement (PDF 2.1 MB) - June 2023
Previous disclosure statements are located in the legal documents archive.
Annual reports
Kiwibank PIE Unit Trust Annual Report (PDF 903.1 KB) - June 2023
Kiwi Capital Funding Limited Annual Report and Financial Statements (PDF 549.1 KB) - June 2022
Sustainability report
Sustainability report (PDF 4.6 MB) - June 2023
Deed Poll Guarantee (PDF 1.0 MB)
Termination of Deed Poll Guarantee (PDF 194.4 KB)
Deed of Transfer in relation to Deed Poll Guarantee (PDF 545.5 KB)
The New Zealand Post Annual and Half Year Reports can be found at nzpost.co.nz.
Terms and conditions and other key documents
Privacy Policy (PDF 205.2 KB)
You can find the previous versions of some of these documents in our legal documents archive.
Home Loan Terms and Conditions (PDF 271.7 KB)
Sample - Kiwibank Home Loan Summary (PDF 623.9 KB)
Sample Kāinga Whenua - Kiwibank Home Loan Summary - (Kāinga Ora) (PDF 652.7 KB)
Sample First Home Loan - Kiwibank Home Loan Summary - (Kāinga Ora) (PDF 626.8 KB)
Notice of Waiver of Mortgage Term (PDF 23.3 KB)
Memorandum of Mortgage (Mortgage Terms and Conditions) (PDF 266.6 KB)
General Terms and Conditions for Personal and Business (PDF 469.9 KB)
Personal Banking Fees and Limits (PDF 205.8 KB)
Registrable Memorandum of Mortgage (PDF 468.4 KB) - suitable for Solicitor use
Solicitor Instructions - General Information (PDF 209.3 KB) - suitable for Solicitor use
Terms and conditions, interest rates and fees for NZHL and AMP home loans can be found on the NZHL Home Loans page and AMP Home Loans page.
The following are the current applicable terms and conditions for our Air New Zealand Airpoints Credit Cards. You can find the previous versions of some of these documents in our legal documents archive.
Welcome brochure - Low Fee Visa (PDF 284.2 KB)
Welcome brochure - Platinum Visa (PDF 1.1 MB)
Credit Card terms and conditions (PDF 399.3 KB)
Personal Banking Fees and Limits (PDF 205.8 KB)
Credit Card Disclosure Statement (PDF 347.2 KB)
Travel Insurance for Kiwibank Credit Cards Policy (PDF 644.2 KB). For customers who were issued with their credit card from 19 September 2013
Air New Zealand Airpoints Terms and Conditions can be found at airnewzealand.co.nz.
We no longer offer Credit Card Repayment Insurance. For more information see our products we no longer offer page.
The following are the current applicable terms and conditions. You can find the previous versions of each document in our legal documents archive.
Credit Card Terms and Conditions (PDF 399.3 KB)
Business Credit Card Terms and Conditions (PDF 319.1 KB)
Personal Banking Fees and Limits (PDF 205.8 KB)
Business Banking Fees and Limits (PDF 212.6 KB)
General Terms and Conditions (PDF 469.9 KB)
Credit Card Disclosure Statement (PDF 347.2 KB)
Travel Insurance for Kiwibank Credit Cards policy wording (PDF 644.2 KB) - for customers who were issued with their credit card from 19 September 2013
We no longer offer Credit Card Repayment Insurance. For more information see our products we no longer offer page.
Kiwibank Term Deposit Terms and Conditions (PDF 145.5 KB)
Kiwibank PIE Term Deposit Fund Terms and Conditions (PDF 180.8 KB)
Kiwibank PIE Online Call Fund Terms and Conditions (PDF 192.8 KB)
Kiwibank PIE Unit Trust Consolidated Trust Deed (PDF 1.3 MB)
Kiwibank Notice Saver Terms and Conditions (PDF 186.4 KB)
For Personal Loan Terms and Conditions visit the Latitude website.
Overdraft Terms and Conditions (PDF 220.0 KB)
Lending Terms and Conditions for Business Banking (PDF 262.3 KB)
Solicitor Instructions - General Information (PDF 209.3 KB) - suitable for Solicitor use
Kiwibank merchant agreement (PDF 276.1 KB)
Kiwibank QuickPay® terms and conditions (PDF 294.5 KB)
Fetch™ payment solutions
Fetch terms and conditions – card payments (PDF 134.1 KB)
When Kiwibank was launched in 2002, the owner, New Zealand Post (NZ Post), provided a guarantee of certain payment obligations of Kiwibank and Kiwibank’s subsidiaries. This was to give customers a level of assurance on the safety of their funds in the new bank.
Transfer of the guarantee from New Zealand Post to the Crown
From 30 November 2022, NZ Post’s obligations under the guarantee as at that date have been assigned and transferred from NZ Post to The Sovereign in right of New Zealand, acting by and through the Minister of Finance (the Crown). On and from 30 November 2022, NZ Post’s obligations under the guarantee became obligations of the Crown, rather than NZ Post.
Background
On 31 October 2016, NZ Post provided notice to Kiwibank of the termination of the guarantee. The notice of termination took effect on 28 February 2017. At the time of withdrawal, Kiwibank had been operating for 14 years under the guarantee, and had developed substantial banking experience, including trading successfully through the Global Financial Crisis. The bank produced an after tax profit for $124 million for the year ended 30 June 2015 and paid dividends to its owner. This was strong evidence of the financial strength of the bank.
How does this affect my existing Kiwibank deposit?
Deposits in Kiwibank which were in place on 28 February 2017 remain covered by the Crown guarantee until they are withdrawn, renewed or otherwise reduced or repaid. Any new deposits made after the guarantee termination date don’t have the benefit of the guarantee.
Where can I find out more information?
- Our General Disclosure Statement (PDF 2.1 MB) is updated each quarter and contains additional important information for investors.
- Deed Poll Guarantee (PDF 1.0 MB) by New Zealand Post in respect of Kiwibank Limited and its Subsidiaries.
- Termination of Deed Poll Guarantee (PDF 194.4 KB).
- Deed of Transfer (PDF 545.5 KB) in relation to Deed Poll Guarantee from New Zealand Post to the Crown.
Fees and limits
The following are the current applicable terms and conditions. You can find the previous versions of each document here.
Personal Banking Fees and Limits (PDF 205.8 KB)
Business Banking Fees and Limits (PDF 212.6 KB)
Investment statements
Product disclosure statements
Set out below are copies of the product disclosure statements for financial products distributed by Kiwibank that have been lodged on the Disclose Register.
Product Disclosure Statement Interest Rate Transactions (PDF 430.8 KB)
Product Disclosure Statement Foreign Exchange Transactions (PDF 471.7 KB)
Limited Disclosure Document for Medium Term Note Programme (PDF 521.3 KB)
To download the Product Disclosure Statement for the Kiwi Wealth KiwiSaver Scheme issued by Kiwi Wealth Limited visit kiwiwealth.co.nz.
To download the Product Disclosure Statement for Kiwi Wealth Managed Funds issued by Kiwi Wealth Limited visit kiwiwealth.co.nz.
Insurance policy wordings
If your policy was issued before the effective date stated below, please refer to the policy wording that applies to you under the insurance section of our archived legal documents page.
We no longer offer Credit Card Repayment Insurance, Home Loan Insurance and Personal Loan Insurance. For more information see our products we no longer offer page.
House, Car and Contents Insurance
House Insurance policy (PDF 886.4 KB). Effective from 27 May 2023
Comprehensive Car Insurance policy (PDF 785.6 KB). Effective from 21 October 2019
Third Party Fire and Theft Car Insurance policy (PDF 730.0 KB). Effective from 21 October 2019
Third Party Car Insurance policy (PDF 687.1 KB). Effective from 21 October 2019
Contents Insurance policy (PDF 885.9 KB). Effective from 1 July 2019
Life & Living Insurance
For Life & Living Insurance policy wordings, please visit nib.co.nz.
Travel Insurance
Travel Insurance for Kiwibank Credit Cards policy (PDF 644.2 KB)