Annual reports and bank disclosures
Disclosure Statement - December 2024
Previous disclosure statements are located in the legal documents archive.
Annual reports
Kiwibank PIE Unit Trust Annual Report - June 2024
Sustainability Report
Sustainability report - June 2024
Climate Statement
Climate Statement - June 2024
Terms and conditions and other key documents
You can find the previous versions of some of these documents in our legal documents archive.
Home Loan Terms and Conditions
Sample Kāinga Whenua - Home Loan Summary - (Kāinga Ora)
Sample First Home Loan - Home Loan Summary - (Kāinga Ora)
Personal Banking Fees and Limits
Guarantee Terms and Conditions
Memorandum of Mortgage 2024/4369
Registrable Memorandum of Mortgage 2024/4369 - suitable for Solicitor use
Memorandum of Mortgage 2011/4295 (Mortgage Terms and Conditions) - effective to 6 October 2024
Registerable Memorandum of Mortgage 2011/4295 (Mortgage Terms and Conditions) – suitable for Solicitor use - effective to 6 October 2024
Solicitor Instructions - General Information - suitable for Solicitor use
Terms and conditions, interest rates and fees for NZHL and AMP home loans can be found on the NZHL Home Loans page and AMP Home Loans page.
We no longer offer Credit Card Repayment Insurance. For more information see our products we no longer offer page.
The following are the current applicable terms and conditions. You can find the previous versions of each document in our legal documents archive.
Credit Card Terms and Conditions
Business Credit Card Terms and Conditions
Personal Banking Fees and Limits
Business Banking Fees and Limits
Credit Card Disclosure Statement
Travel Insurance for Kiwibank Credit Cards policy – for cover activated before 1 July 2025
Travel Insurance for Kiwibank Credit Cards policy – for cover activated from 1 July 2025
We no longer offer Air New Zealand Airpoints credit cards, Air New Zealand Airpoints™ Platinum Visa, Air New Zealand Airpoints™ Low Fee Visa, Air New Zealand Airpoints™ Standard Visa or Credit Card Repayment Insurance. For more information see our products we no longer offer page.
The following are the current applicable terms and conditions for our Air New Zealand Airpoints Credit Cards. You can find the previous versions of some of these documents in our legal documents archive.
Welcome brochure - Low Fee Visa
Welcome brochure - Platinum Visa
Credit Card terms and conditions
Personal Banking Fees and Limits
Credit Card Disclosure Statement
Travel Insurance for Kiwibank Credit Cards policy – for cover activated before 1 July 2025
Travel Insurance for Kiwibank Credit Cards policy – for cover activated from 1 July 2025
Air New Zealand Airpoints Terms and Conditions can be found at airnewzealand.co.nz.
Business Facility Terms and Conditions
Business Banking Fees and Limits
Guarantee Terms and Conditions
Memorandum of Mortgage 2024/4369
Registerable Memorandum of Mortgage 2024/4369 - suitable for Solicitor use
Memorandum of Mortgage 2011/4295 (Mortgage Terms and Conditions) - effective to 6 October 2024
Registerable Memorandum of Mortgage 2011/4295 (Mortgage Terms and Conditions) - suitable for Solicitor use - effective to 6 October 2024
Solicitor Instructions - General Information - suitable for Solicitor use
When Kiwibank was launched in 2002, the owner, New Zealand Post (NZ Post), provided a guarantee of certain payment obligations of Kiwibank and Kiwibank’s subsidiaries. This was to give customers a level of assurance on the safety of their funds in the new bank.
Transfer of the guarantee from New Zealand Post to the Crown
From 30 November 2022, NZ Post’s obligations under the guarantee as at that date have been assigned and transferred from NZ Post to The Sovereign in right of New Zealand, acting by and through the Minister of Finance (the Crown). On and from 30 November 2022, NZ Post’s obligations under the guarantee became obligations of the Crown, rather than NZ Post.
Background
On 31 October 2016, NZ Post provided notice to Kiwibank of the termination of the guarantee. The notice of termination took effect on 28 February 2017. At the time of withdrawal, Kiwibank had been operating for 14 years under the guarantee, and had developed substantial banking experience, including trading successfully through the Global Financial Crisis. The bank produced an after tax profit for $124 million for the year ended 30 June 2015 and paid dividends to its owner. This was strong evidence of the financial strength of the bank.
How does this affect my existing Kiwibank deposit?
Deposits in Kiwibank which were in place on 28 February 2017 remain covered by the Crown guarantee until they are withdrawn, renewed or otherwise reduced or repaid. Any new deposits made after the guarantee termination date don’t have the benefit of the guarantee.
Where can I find out more information?
- Our General Disclosure Statement is published every six months and contains additional important information for investors.
- Deed Poll Guarantee by New Zealand Post in respect of Kiwibank Limited and its Subsidiaries.
- Termination of Deed Poll Guarantee.
- Deed of Transfer in relation to Deed Poll Guarantee from New Zealand Post to the Crown.
Fees and limits
The following are the current applicable terms and conditions. You can find the previous versions of each document here.
Investment statements
Product disclosure statements
Set out below are copies of the product disclosure statements for financial products distributed by Kiwibank that have been lodged on the Disclose Register.
To download the Product Disclosure Statement for the Fisher Funds KiwiSaver Plan issued by Fisher Funds Management Limited visit fisherfunds.co.nz.
To download the Product Disclosure Statement for Fisher Funds Managed Funds issued by Fisher Funds Management Limited visit fisherfunds.co.nz.
Insurance policy wordings
We no longer offer House, Contents and Car Insurance administered by Ando, Credit Card Repayment Insurance provided by Chubb life or nib Home Loan Insurance provided by nib. For more information see our products we no longer offer page.
Tower House, Car, Contents and specialist insurances
Includes Landlord, Travel, Boat, Contract Works - Renovation Cover, Lifestyle Block, Pet, Motorbike, Motorhome, Caravan or Trailer Insurance.
For policy wordings on insurances provided by Tower, please visit tower.co.nz.
nib Life & Living Insurance
For Life & Living Insurance policy wordings, please visit nib.co.nz.
Travel Insurance with your credit card
Travel Insurance for Kiwibank Credit Cards policy – for cover activated before 1 July 2025
Travel Insurance for Kiwibank Credit Cards policy – for cover activated from 1 July 2025