NZHL-arranged home loans

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This page includes Kiwibank's interest rates, notices and documents for customers who have a home loan arranged by NZHL (The New Zealand Home Loan Company Limited).

NZHL is your home loan adviser and provides advice in relation to your home loan.

Kiwibank Limited is the lender for your NZHL-arranged home loan. Your home loan agreement is with Kiwibank, not NZHL.

Important notice - changes to our home loan documents

We’ve made some changes to our Home Loan Summary, Home Loan Terms and Conditions, Fees and Limits and our General Terms and Conditions for NZHL-arranged loans. This includes simplifying the content and terminology. The changes are effective from 3 November 2021.

Updated terminology

We’ve updated the terminology we use across our home loan documents – please refer to the table below.

Previous terminology

Updated terminology

Portions

Loans

Components

Loans

Non-transactional

Term loan

Transactional

Reducing revolving loan

Floating

NZHL variable rate

Floating

NZHL reducing revolving rate

Fixed

NZHL fixed rate

Home loan agreement

Home Loan Summary

Changes to our Home Loan Summary

We’ve changed the order of key information. We’ve also simplified and reduced the size of the document, and made it clearer that your NZHL adviser is your main contact in relation to your NZHL-arranged home loan. This document should be read alongside our Home Loan Terms and Conditions for NZHL-arranged loans.

Changes to our Home Loan Terms and Conditions for NZHL-arranged loans

We've made this document simpler and easier for you to read. There are also some key differences in the Home Loan Terms and Conditions we wanted to highlight:

Electronic consent:
  • We’ve updated how we communicate with you, including that you may receive key information electronically. We can now send any updates electronically, instead of by mail. All you’ll need to do is make sure your email address is up to date. You can do this in internet banking or the mobile app under ‘Settings’ or by contacting your NZHL adviser. To find out more, see section 13 ‘How do we communicate with you?’.
Payments and top ups:
  • We’ve included additional information about how you can:
    • make payments on your loan, including when you can make lump sum payments
    • top up your home loan
    • change the amount of your regular payments.

Changes to our Fees and Limits brochure for NZHL-arranged loans

We’ve made it clearer that the NZHL-arranged application fee is passed to NZHL.

Changes to our General Terms and Conditions for NZHL-arranged loans

There are some key difference in our General Terms and Conditions we wanted to highlight:

Privacy policy:
  • Kiwibank’s Privacy Policy (PDF 116.2 KB) will apply to you (see clause 4 ‘Privacy and how information will be held and used’).
Unauthorised disclosure or use of your card:
  • You’ll need to tell Kiwibank immediately if the details on any card issued to you (such as card number and expiry date) have or might have been disclosed to an unauthorised party – or if the account your card is linked to has been used without authorisation (see clause 32 ‘What if your card expires, or is lost or stolen, or damaged or faulty?’).

Download a copy of the Example Home Loan Summary (PDF 211.9 KB), and the updated Home Loan Terms and Conditions (PDF 212.0 KB), Fees and Limits (PDF 143.6 KB), and General Terms and Conditions (PDF 248.0 KB).

All documents are effective from 3 November 2021.

Please note that the example Home Loan Summary doesn’t include any customer specific lending information or figures.

Date published: 18 October 2021

Interest rates

Term

Special interest rate1

If you've got more than 20% equity

Standard interest rate

If you've got less than 20% equity

6 month fixed

1 year fixed

2 year fixed

3 year fixed

4 year fixed

5 year fixed

Floating: non-transactional portion2

Floating: transactional portion2

Displayed interest rates are subject to change.

1For fixed First Home Loans with less than 10% equity, a 0.25% p.a. premium will apply and will be added to the special interest rate.

2For all bridging loans, the interest rate will be 1% p.a. above our NZHL floating interest rate.

A default interest rate, which is your current interest rate plus 5% p.a. may be charged on each amount that is either overdue or over the limit of your home loan component or portion.

Kiwibank Limited’s lending criteria, terms and conditions, and fees apply.

Documents & forms

Home loan documents for NZHL-arranged loans

NZHL Fees and Limits Brochure (PDF 120.8 KB) - effective 5 July 2021

NZHL General Terms and Conditions (PDF 189.8 KB) – effective 1 December 2020

NZHL Home Loan Terms and Conditions (PDF 245.1 KB) – effective 1 June 2021

NZHL Mortgage Terms & Conditions (PDF 162.6 KB) – effective 30 September 2021

Sample - NZHL Home Loan Agreement (PDF 202.6 KB)

Sample - NZHL Deposit Assistance Home Loan Agreement including Terms and Conditions (PDF 496.2 KB)

Privacy Policy

Download a copy of Kiwibank's Privacy Policy (PDF 116.2 KB)

Previous documents

Fees and Limits

Fees and Limits Brochure (PDF 92.8 KB) - effective December 2020

Fees and Limits Brochure (PDF 151.3 KB) – effective March 2020

Fees and Limits Brochure (PDF 84.9 KB) – effective December 2019

Fees and Limits Brochure (PDF 85.3 KB) – effective December 2018

Fees and Limits Brochure (PDF 85.4 KB) – effective October 2018

Fees and Limits Brochure (PDF 82.0 KB) – effective March 2018

Fees and Limits Brochure (PDF 82.8 KB) – effective September 2017

Fees and Limits Brochure (PDF 68.9 KB) – effective April 2016

Fees and Limits Brochure (PDF 66.8 KB) – effective June 2015

General Terms and Conditions

General Terms and Conditions (PDF 215.6 KB) – effective March 2020

General Terms and Conditions (PDF 156.1 KB) – effective October 2019

General Terms and Conditions (PDF 236.3 KB) – effective July 2018

General Terms and Conditions (PDF 237.4 KB) – effective August 2017

General Terms and Conditions (PDF 129.7 KB) – effective June 2015

Home Loan Terms and Conditions

Home Loan Terms and Conditions (PDF 190.8 KB) – effective December 2018

Home Loan Terms and Conditions (PDF 167.6 KB) – effective July 2017

Home Loan Terms and Conditions (PDF 138.2 KB) – effective June 2015

Recent changes

New Zealand Home Lending and Kiwibank are merging

From 30 September 2021 New Zealand Home Lending Limited is amalgamating with Kiwibank Limited and from then on, we’ll continue as one company (Kiwibank Limited).

When the amalgamation happens:

  • Kiwibank Limited will be the creditor of your home loan.
  • Whenever you see a reference to ‘New Zealand Home Lending Limited’ in your home loan documents, you should read this as ‘Kiwibank Limited’.
  • If you have an existing relationship with Kiwibank (such as a bank account), any separate Kiwibank terms that apply to that relationship will continue to apply.
  • Your mortgage will be used to secure your home loan and any other obligations you have to Kiwibank.
  • You will see no change to your accounts, and can continue to access internet banking, the mobile app and use your NZHL ATM/EFTPOS card.

Even though New Zealand Home Lending and Kiwibank are merging, this doesn’t impact on NZHL, or your existing relationship with your NZHL adviser, who will continue to provide advice in relation to your home loan and manage the relationship with Kiwibank.

Date published: 21 September 2021

Changes to NZHL Home Loan Terms and Conditions

We’re updating the NZHL Home Loan Terms and Conditions. The change is effective from 1 June 2021.

Summary of change

We’re replacing Section 2 – “When can your home loan documents change?” with the following wording:

“Your home loan agreement and these terms give us the right to make specific changes to your home loan agreement.

In addition, we can change your home loan agreement, these terms and our fees and limits brochure at any time, but we must give at least 14 days' notice before you are bound by the change.

Our general terms explain how those terms and conditions can be changed.“

The words in italics have a specific meaning. You can find out the meaning of these words in the NZHL Home Loan Terms and Conditions.

The change makes it easier for us to roll out new and improved documents. While the change gives us a broader right to make changes, we’ll continue to treat you fairly and not use this right in an unreasonable manner.

Download a copy of the updated NZHL Home Loan Terms and Conditions (PDF 245.1 KB) effective from 1 June 2021.

Date published: 17 May 2021

Contact NZHL

Please call 0800 333 238 or get in touch.