If you’ve been financially impacted by COVID-19 and need support, see the range of initiatives we’ve put in place if you’re a personal banking customer or a business banking customer. For all other COVID-19 updates, see here.
See latest information on the Government's Finance Guarantee Scheme for businesses.
Find out which browsers we support for internet banking.
Kiwibank Internet Banking is optimised to run on:
JavaScript and cookies must be enabled to use our internet banking. If JavaScript isn't activated, you’ll see a message when you try to log in. JavaScript is normally on by default in our supported browsers. If you see this error message, you can activate JavaScript.
To check which browser you’re using, open the browser and either click the ‘Help' link or ‘Settings' icon, then select the ‘About’ browser option (e.g. ‘About Internet Explorer’ or ‘About Google Chrome’).
Although we only support the browsers listed above, many other unsupported browsers will still work but aren’t fully tested, so certain parts of the site may not work perfectly or may not be secure. If you’re having technical issues and you’re not on a supported browser, we recommend you download one of these browsers:
Please note: Microsoft no longer supports older operating systems such as Windows XP, Windows 2000, Windows 98, and Windows Me. Systems that aren’t supported aren’t kept up-to-date with the latest security updates, so they may not be secure. If you’re using a Microsoft operating system older than Windows XP, it’s possible that you won't be able to install our supported browsers.
We support browsers that meet or exceed a 5% threshold.