In this policy:
- “Kiwibank” means Kiwibank Limited, and our successors, assignees, transferees and authorised agents, also referred to with the words “we”, “us” and “our”;
- “related organisation” means all organisations that are under the control of Kiwi Group Holdings Limited;
- “website” means our website(s) kiwibank.co.nz and any of our online tools, webchat or other online applications;
- “your information” means personal information about you that is relevant to the products and services we provide you. Your information could include information such as your name, address, tax details, phone number, employment and financial information, information in recorded phone calls, CCTV footage at Kiwibank sites, and information collected from your use of our website, internet or mobile banking and other interactions with us.
Scope of this policy
This policy explains how Kiwibank and its related organisations collect and handle your information. In this policy, each reference to Kiwibank (including terms such as “we”, and “us“) includes our related organisations.
This policy applies to all of your information held by Kiwibank, whether provided by you, or collected from you or another source in accordance with this policy, and whether you’re based in New Zealand or overseas.
By using our products and services, you’re permitting us to collect, store, use and share your information in accordance with this policy. We may also seek your agreement to additional privacy terms in the terms and conditions for our products and services.
This policy may continue to apply to you and your information even after your account is closed, or your relationship with us has come to an end. This policy also applies to any of your information collected during any interaction between you and Kiwibank even if you aren’t a Kiwibank customer.
This policy forms part of Kiwibank’s General Terms and Conditions (PDF 469.9 KB).