COVID-19 update
If you're financially impacted by COVID-19 and need support, see how we can help you. For information on latest branch opening hours in the Northland, Auckland and Waikato regions see our branch updates page.
Kiwibank was the brainchild of politician Jim Anderton, who wanted a locally-owned, locally-run bank that would operate in the interest of New Zealanders, with profits staying in the country rather than heading offshore.
We were born in 2002 and have grown up fast. Since then, we've left the New Zealand Post nest and become one of the country's biggest banks, working hard to help make Kiwi better off. Below are some key milestones we've had along the way.
Most recently
2021 - 2018
- We received Canstar's 2021 Bank of the Year - Home Loans Award
- We went cheque-free
- We gained the Rainbow Tick, Gender Tick, and Living Wage accreditations
- We implemented the Responsible Business Banking Policy
- We formed partnerships with Emirates Team New Zealand, Manaaki, Mentemia, Gumboot Friday and Stepping UP
- We contributed $100,000 to the I Am Hope campaign to offer young kiwi free counselling
- We received Canstar's First Home Buyer Bank of the Year Award in 2018 for the eighth consecutive year straight.
2017 - 2015
- Kiwibank standalone branches are rolled out in communities around the country
- We launched QuickPay, a device that lets business banking customers take EFTPOS, Visa and Mastercard® payments through a smartphone and get paid anywhere, anytime.
- We formed partnerships with Banqer, the Department of Conservation, Nga Tangata Microfinance Trust, Aviva and Ākina Foundation
- We got Banqer into 1,000 Kiwi schools
- We explored New Zealanders’ relationship with money in the hit TV show, Mind Over Money with Nigel Latta and TVNZ.
2014 - 2012
- We turned 10 and reached over 800,000 customers
- Our mobile app launched, changing how customers bank online
- Our sister company, Kiwi Wealth Management (which is part of Kiwi Group Holdings Limited), buys Gareth Morgan Investments
- Kiwi Insurance receives its full licence, simplifying the way life insurance can be packaged for our customers.
2011 - 2009
- We sponsored the New Zealander of the Year Awards for the first time
- Voted New Zealand’s most trusted bank by Readers Digest in 2011 for the sixth year in a row
- We launched Kiwi Asset Finance Limited to provide vehicle, plant and equipment loans for business customers.
2008 – 2006
- First New Zealand bank to launch real-time mobile banking
- We invest in New Zealand Home Loans, buying it outright four years later
- Awarded by Deloitte as the most improved performance and fastest growing employer
- We reached 600,000 customers.
2005 - 2002
- Kiwibank was born, providing banking services via PostShops throughout New Zealand
- In two short years we exceeded 250,000 customers
- Our business banking offering launched.
What we're currently doing
What we stand for
We're passionate about creating a sustainable future for our customers, communities and the beautiful environment we have. We do this across four key pillars - climate change, financial wellbeing, being inclusive and running our business responsibly.
We're passionate about creating a sustainable future for our customers, communities and the beautiful environment we have. We do this across four key pillars - climate change, financial wellbeing, being inclusive and running our business responsibly.
Community & partnerships
Doing what's right for New Zealand is part of our makeup - through our policies, processes, community involvement and by partnering with organisations that make a difference.
Doing what's right for New Zealand is part of our makeup - through our policies, processes, community involvement and by partnering with organisations that make a difference.