COVID-19 updates
If you’ve been financially impacted by COVID-19 and need support, see the range of initiatives we’ve put in place if you’re a personal banking customer or a business banking customer. For all other COVID-19 updates, see here.
Our branches are currently closed. Please use internet and phone banking. Latest information here.
Doing what's right for New Zealand is part of our makeup - through our policies, processes, community involvement and by partnering with organisations that make a difference.
Protecting our environment
DOC Conservation Dogs
We partner with the Department of Conservation to increase the capacity of the world-class conservation dogs - highly trained dogs and handlers that protect our native species and track down the predators that threaten them.
Making money work for Kiwis
Banqer
We support Banqer to get their online financial literacy tool into as many Kiwi schools as possible and enable classrooms to access the platform free of charge.
Microfinance
We partner with Ngā Tangata Microfinance Trust and Aviva to provide interest-free microfinance loans to help Kiwis on low incomes reduce the burden of high-interest debt.
Mind Over Money
We teamed up with psychologist Nigel Latta and TVNZ to explore New Zealanders' relationship with money and how we can all train ourselves to handle our money better.
Supporting our community
New Zealander of the Year
We've sponsored the New Zealander of the Year Awards for more than a decade, honouring extraordinary Kiwis whose selflessness, creativity and vision make us proud to call New Zealand home.
Stepping UP
We work with Stepping UP to support our communities gain digital skills. With them, workshops on digital banking are happening around the country.
Gumboot Friday
We partner with Mike King to promote Gumboot Friday, helping to increase awareness of mental health issues and to raise funds to provide free counselling services for Kiwi kids in need.
Helping organisations thrive
Ākina Foundation
We partner with Ākina Foundation to build the social enterprise sector in New Zealand, helping create businesses that are resilient and work towards having a positive impact on society,
FinTech Accelerator
We're on our third year of facilitating the Kiwi FinTech Accelerator programme which supports Kiwi start-ups to build, launch and expand products/services into global markets.