COVID-19 update
For information on how the new traffic light system works and the latest opening hours for our branches, see our branch updates page.
Our purpose is built around three big goals; Tamariki are better off, Kiwi are better off and Aotearoa is better off. This drives everything we do to ensure we're making a real difference as a business.
Tamariki are better off
We want to ensure that future generations of Kiwi are financially equipped for success, so we support all tamariki having access to quality financial education by 2030. Here's how we're currently playing our part.
Banqer
We support kids getting a financial education by helping Banqer get their online financial literacy tool into as many Kiwi schools as possible and enable classrooms to access the platform free of charge.
We support kids getting a financial education by helping Banqer get their online financial literacy tool into as many Kiwi schools as possible and enable classrooms to access the platform free of charge.
First Saver
Get children off to a good financial start and encourage good money habits early with a First Saver account.
Get children off to a good financial start and encourage good money habits early with a First Saver account.
Start the money conversation with your kids
Weave money lessons into day-to-day conversations with your kids through some top tips from financial literacy educator and Kiwibank partner, Banqer.
Weave money lessons into day-to-day conversations with your kids through some top tips from financial literacy educator and Kiwibank partner, Banqer.
Kiwi are better off
We want to help Kiwi focus on what really matters to them by supporting two million Kiwi to take action to be secure in their financial future by 2030. Here's how we're ensuring this happens.
Low deposit home loans
We offer options to first home buyers with lower deposit amounts to help more Kiwi into their first homes.
We offer options to first home buyers with lower deposit amounts to help more Kiwi into their first homes.
Ngā Tāngata Microfinance
We partner with Ngā Tangata Microfinance Trust to provide interest-free microfinance loans to help Kiwi on low incomes reduce the burden of high-interest debt.
We partner with Ngā Tangata Microfinance Trust to provide interest-free microfinance loans to help Kiwi on low incomes reduce the burden of high-interest debt.
Managing your money hub
We've created a hub of information to help you get on top of your finances, whether it's getting out of debt, starting to save or building up investments.
We've created a hub of information to help you get on top of your finances, whether it's getting out of debt, starting to save or building up investments.
Digital banking support
We've set up ways for you to learn how to bank online, including setting-up internet banking, resetting your password or PIN, making payments and protecting yourself from scams.
We've set up ways for you to learn how to bank online, including setting-up internet banking, resetting your password or PIN, making payments and protecting yourself from scams.
Financial abuse
We've got guides and resources for friends or family in vulnerable situations, to help them spot warning signs and understand the steps they can take to protect themselves.
We've got guides and resources for friends or family in vulnerable situations, to help them spot warning signs and understand the steps they can take to protect themselves.
Sustainable energy loans
Our sustainable energy loans are available for home loan customers who want to install eligible renewable energy systems in their homes.
Our sustainable energy loans are available for home loan customers who want to install eligible renewable energy systems in their homes.
Aotearoa is better off
To ensure Aotearoa is a better place for this generation and the next, we'll provide $2 billion of financial support to small and medium-sized enterprises towards their sustainability journey by 2030.
Responsible business banking policy
We make decisions that put people and the planet before profit. Our Kiwibank Responsible Business Banking Policy outlines how we do this.
We make decisions that put people and the planet before profit. Our Kiwibank Responsible Business Banking Policy outlines how we do this.
Department of Conservation
We partner with the Department of Conservation to increase the capacity and capability of the world-leading conservation dogs.
We partner with the Department of Conservation to increase the capacity and capability of the world-leading conservation dogs.
Ākina Foundation
We partner with Ākina Foundation to build the social enterprise sector in New Zealand, helping create businesses that are resilient and have a positive impact on society.
We partner with Ākina Foundation to build the social enterprise sector in New Zealand, helping create businesses that are resilient and have a positive impact on society.
Our sustainability approach
As part of being a purpose-led business, we know that we need to run our business in a way that helps our customers, our people, the communities we operate in and the environment.
B Corp™ certified
We're proud to be B Corp certified as it shows we're doing the right thing when it comes to our people, customers, suppliers, community and environment.
We're proud to be B Corp certified as it shows we're doing the right thing when it comes to our people, customers, suppliers, community and environment.
Taking action on climate change
We’re committed to reducing our carbon emissions and working with our customers to help them understand the risks and opportunities that climate change presents.
We’re committed to reducing our carbon emissions and working with our customers to help them understand the risks and opportunities that climate change presents.
Supplier expectations
We want to engage with suppliers who share our commitment to behaving responsibly, ethically and sustainably.
We want to engage with suppliers who share our commitment to behaving responsibly, ethically and sustainably.
Being inclusive
We want to uplift the wellbeing of our people and suppliers through a range of initiatives, from championing a diverse and inclusive workforce to ensuring our people and key suppliers are paid living wage.
Rainbow Tick
It’s important that our people bring their whole selves to work. That’s why we're proud to have demonstrated we’re a safe and welcoming space for Rainbow employees.
It’s important that our people bring their whole selves to work. That’s why we're proud to have demonstrated we’re a safe and welcoming space for Rainbow employees.
Gender Tick
We're the first bank in New Zealand to receive Gender Tick accreditation. We see the Gender Tick as a sign of our ongoing commitment to diversity and inclusion.
We're the first bank in New Zealand to receive Gender Tick accreditation. We see the Gender Tick as a sign of our ongoing commitment to diversity and inclusion.
Living Wage
We're proud to have been accredited as a Living Wage employer, meaning all employees of Kiwibank, including contractors and suppliers, will be paid no less than the Living Wage.
We're proud to have been accredited as a Living Wage employer, meaning all employees of Kiwibank, including contractors and suppliers, will be paid no less than the Living Wage.