Public notices

We've made changes to the rates of return on our Notice Saver accounts following changes in the market. These changes were effective from Monday 5 October 2020. You can manage your savings and investment accounts through your internet banking or mobile app.

The rate of return for Notice Saver can change at any time and without notice. This means the rate might go up or down during your investment. From 5 October 2020 the following rates apply:

*Minimum Investment $2,000.

Kiwibank Notice Saver is a fund within a Portfolio Investment Entity (PIE). Units in Kiwibank Notice Saver are issued by Kiwibank Investment Management Limited and are distributed by Kiwibank Limited. Download the Terms and Conditions for Kiwibank Notice Saver.

From Thursday 24 September 2020, you won’t be able to open a Bill Blaster, Front Runner or Now account using internet banking or our website. You'll still be able to open one of these accounts by visiting your nearest branch or calling us on 0800 113 355.

If you'd like to open a Free Up account you'll still be able to do this online via internet banking, the mobile app or our website. You can also open up a Free Up account by visiting your nearest branch or calling us on 0800 113 355.

On Wednesday 23 September 2020, we’ve implemented new digital identity solution called ID Checker. It will enable customers new to Kiwibank and applying for a credit card online to complete the identity verification process from their smartphone. Customers need to meet the eligibility criteria to use ID Checker and, if successful, they won’t need to visit a branch to verify their identity.

We've made changes to the rates on our savings accounts following changes in the market. These changes were effective from Monday 3 August 2020. You can manage your savings and investment accounts through your internet banking or mobile app. You can open other savings and investment accounts here too.

Interest rates and rates of return are subject to change.

Notice Saver

The rate of return for Notice Saver can change at any time and without notice. This means the rate might go up or down during your investment. From 3 August 2020, the following rates apply:

*Minimum Investment $2,000.

Kiwibank Notice Saver is a fund within a Portfolio Investment Entity (PIE). Units in Kiwibank Notice Saver are issued by Kiwibank Investment Management Limited and are distributed by Kiwibank Limited. Download the Terms and Conditions for Kiwibank Notice Saver.

Online Call, PIE Online Call Fund and Business Online Call

Online Call has a variable interest rate and includes bonus interest if no withdrawals are made in a calendar month.

Units in the Kiwibank PIE Online Call Fund are distributed by Kiwibank Limited and are issued by Kiwibank Investment Management Limited. Download the Terms and Conditions for the Kiwibank PIE Online Call Fund (PDF 2.7 MB).

Fast Forward Saver

Fast Forward Saver has a variable interest rate and includes bonus interest if at least $20 is deposited, and no withdrawals are made, in a calendar month.

First Saver

From 25 March 2020 to 31 July 2020, we temporarily suspended the fees charged when you called our automated phone banking and/or contact centre.

From 1 August 2020, the phone banking account access fees outlined in our Personal Banking fees and limits brochure (PDF 143.1 KB) and Business Banking fees and limits brochure (PDF 128.3 KB) will apply:

• $5 per call to a customer service representative; or
• $0.50 per call to the automated phone banking system.

From Monday 20 July 2020, we've stopped our one-off high value payment service for amounts over $2,000 that are made in Kiwibank branches.

The decision to stop this service was due to feedback that it's confusing for customers and that the time it takes to process the payment is inconvenient.

We have a range of other payment options available through internet banking or our mobile app.

If you’re new to internet banking or our mobile app, we have easy to follow step by step guides. You can also visit your nearest branch and we can get you set up and show you how to make payments online, or you can email digitaleducation@kiwibank.co.nz with your phone number and access number (which can be found on the back of our EFTPOS cards, Visa Debit cards, or credit cards) and our team will get in touch to talk you through getting set up, transferring funds and making payments.

We've lowered the standard interest rate on our Kiwibank Business Mastercard from 16.90% p.a to 12.50% p.a. following our COVID-19 temporary reduction which finishes 15 July 2020. The new reduced standard interest rate of 12.50% p.a. will apply to statements issued 16 July 2020 onwards. This means interest charged on those statements will be applied at 12.50% pa. This applies regardless of when you made the transaction or when interest started to accrue.

*Minimum Investment $2,000.

Kiwibank Notice Saver is a fund within a Portfolio Investment Entity (PIE). Units in Kiwibank Notice Saver are issued by Kiwibank Investment Management Limited and are distributed by Kiwibank Limited. Download the Terms and Conditions for Kiwibank Notice Saver (PDF 2.7 MB).

Effective from 1 June 2020, Public Trust Limited replaces Trustee Executors as the Supervisor of the Kiwibank PIE Unit Trust. For more information about the key features and benefits of PIE products, visit our PIE Funds page.