Public notices

*Minimum Investment $2,000.

Kiwibank Notice Saver is a fund within a Portfolio Investment Entity (PIE). Units in Kiwibank Notice Saver are issued by Kiwibank Investment Management Limited and are distributed by Kiwibank Limited. Download the Terms and Conditions for Kiwibank Notice Saver (PDF 97.0 KB).

Effective from 1 June 2020, Public Trust Limited replaces Trustee Executors as the Supervisor of the Kiwibank PIE Unit Trust. For more information about the key features and benefits of PIE products, visit our PIE Funds page.

Kiwibank is supporting an industry wide move to help limit the risk of COVID-19 infection in retail stores by increasing its contactless PIN threshold from $80 to $200 for all Kiwibank Credit and Visa Debit cards. This means customers can perform contactless transactions of up to $200 without having to touch an EFTPOS terminal pin pad.

This change will be effective from 9 April 2020 and will continue until further notice.

The COVID-19 lockdown has meant customers have limited access to our branches. As a result, Kiwibank has partnered with trusted provider, DocuSign, to implement a new digital signature solution to enable customers to complete documentation requirements from the safety of their homes. Please note that priority will be given to implementing documentation for the Business Finance Guarantee Scheme to begin with. Find out more about DocuSign.

This change was effective from Monday 6 April 2020.

We're changing the interest rates of our savings accounts following changes in the market. These changes are effective from Friday 3 April 2020. You can manage your savings and investment accounts through your internet banking or mobile app. You can open other savings and investment accounts here too.

Interest rates and rates of return are subject to change.

Notice Saver

The rate of return for Notice Saver can change at any time and without notice. This means the rate might go up or down during your investment. From 3 April 2020 the following rates apply:

Front Runner

From 31 March 2020, we’ll no longer provide cheque services, including domestic currency cheques and NZD drafts. Cheque facilities that are still open will be closed and any cheques presented for payment on those accounts won’t be paid after this date.

We’ve updated our General Terms and Conditions to reflect these changes. Download a copy of the new General Terms and Conditions (PDF 200.5 KB) effective from 31 March 2020.

For a full list of frequently asked questions about the changes to cheque services, visit our frequently asked questions page.

Kiwibank customers receiving payments from the Ministry of Social Development (MSD) will now receive them at the same time, every time from 19 March 2020. MSD Payments include (but aren't limited to); benefits, NZ Super/Veteran’s Pension, StudyLink and Youth payments.

Currently payments can arrive at varying times throughout the day, with the majority being processed during the evening before the official Ministry due date. From Thursday 19 March 2020, customers MSD payments will be processed at 11pm on the same day they are used to receiving them, provided we've received them, giving customers more certainty and control over their finances.

From 2 March 2020, Loaded for Travel customers will no longer be able to load funds onto their Loaded for Travel card.

• 1 June 2020 is the last day you can use the Loaded for Travel card. You’ll still be able to use your card up until 2 June 2020, so carry on using it on your travels, online shopping or in-store.
• From 2 June 2020, all Loaded for Travel cards will be cancelled.

For more information about these changes visit loadedfortravel.co.nz.

• From 1 October 2019, you won’t be able to order any new cheque books or any new personalised deposit books for any Kiwibank accounts.
• From 29 February 2020:
  • you won’t be able to deposit a cheque (whether issued by Kiwibank or any other bank) into any Kiwibank account, and
  • you won’t be able to cash a cheque, and
  • you won’t be able to purchase a bank cheque.
• Any Kiwibank bank cheques dated on or before 28 February 2020 will still be paid (subject to the usual checks).
• On 31 March 2020, all cheque facilities remaining open will be closed and cheques presented for payment on those accounts will not be paid.

Note: You'll need to be using alternative methods of payment by 28 February 2020.

We’ve updated our General Terms and Conditions to reflect these changes. Download a copy of the new General Terms and Conditions (PDF 196.5 KB) effective from 30 September 2019. For a full list of frequently asked questions about the changes to cheque services, visit our frequently asked questions page.

From 29 February 2020, Kiwibank will longer process personal or bank cheques. This means that, if you want to deposit funds into any of the Term Deposit Investments listed below, or have funds paid by Kiwibank to you out of your investments, the funds can't be transferred using a cheque. Instead, the funds will be paid from, or into, a bank account.

From 28 February 2020, the following Terms and Conditions are changing to remove any reference to cheques:

• Kiwibank Term Deposit
• Kiwibank PIE Term Deposit Fund
• Kiwibank PIE Online Call Fund
• Kiwibank Notice Saver
• Investment Terms and Conditions

Download a copy of the new Kiwibank PIE Term Deposit Fund Terms and Conditions (PDF 93.8 KB), Kiwibank PIE Online Call Fund Terms and Conditions (PDF 87.2 KB), and Kiwibank Investment Terms and Conditions (PDF 1.2 MB) effective 29 Feb 2020.