Upcoming & recent changes
Kiwibank Privacy Policy changes – 13 April 2026
We’re updating our Privacy Policy to make it clearer and easier to understand how we collect, use and share personal information.
The changes include:
- Clearer descriptions of the personal information we collect, including information used to help protect customers from fraud and scams.
- More detail about why we collect and use personal information, such as to provide and manage banking services, keep customers safe, improve our services, and meet legal and regulatory requirements.
- Greater transparency about who we may share personal information with, including people you authorise, service providers who support our operations, industry and payment system organisations, and regulators or government agencies where required by law.
- Updated information about Open Banking, including what information may be shared with third party providers you authorise.
- Clearer explanation of your privacy rights, including access and correction rights, and how withdrawing consent may affect the services we can provide.
These updates are intended to improve transparency and reflect how we operate today. They don’t change our commitment to protecting your personal information.
Date effective: 27 April 2026
Date published: 13 April 2026
Changes to business banking asset finance terms & conditions — 1 April 2026
We're making some changes to our asset finance terms and conditions (specifically our asset finance fees) and our KiwiLink and KiwiPlus agreements, including how we disclose and describe our fees to you. This also means we're making some changes to our Business Banking Fees & Limits.
Summary of changes:
From 1 April 2026, all our fees for asset finance term loans and our KiwiLink and KiwiPlus facilities will be published in the Business Banking Fees & Limits brochure, and on our asset finance page for you to refer to at any time. The Business Banking Fees & Limits brochure forms part of your asset finance agreement with us and replaces any fees disclosed in that agreement.
We're also removing and reducing several of our fees for asset finance term loans and our asset finance KiwiLink and KiwiPlus facilities. From 1 April 2026, the Business Banking Fees & Limits brochure will include these updated fees.
Fees we're changing
These fees are being updated, replaced, or re‑structured.
| Empty header |
Previous rate |
New rate |
|---|---|---|
|
Establishment / application fee – term loan (asset finance) |
$500 minimum for loans under $100,000 $750 minimum for loans over $100,000 |
$500 per term loan |
|
Establishment / application fee – KiwiLink / KiwiPlus |
$750 minimum per facility |
Up to 1% of the agreed facility limit (minimum $750) |
|
Drawdown fee |
$250 minimum |
$250 |
|
PPSR fee |
$20 |
$20 (no change) |
|
Refinance fee / variation fee |
$250 minimum per change |
Replaced with restructure fee - $135 per request |
Fees we're removing
These fees will no longer apply from 1 April 2026.
| Empty header |
Previous rate |
Removed from 1 April 2026 |
|---|---|---|
|
Annual facility fee |
$500 minimum |
Removed |
|
Letter of credit fee (asset finance) |
1% of value |
Removed |
|
Intercompany PPSR registration |
$100 minimum |
Removed |
|
Dishonour fee |
$20 per dishonour |
Removed |
|
Substitution of goods fee |
$100 |
Removed |
|
Security release fee |
$20 per item plus variation fees |
Removed |
Date effective: 1 April 2026
Date published: 18 March 2026
Previous public notices
For previous public notices, see our archived public notices.