Public notices

Information about upcoming changes to Kiwibank accounts and services.

Upcoming & recent changes

Changes to Foreign Currency Account Terms & Conditions - 6 July 2026

Some of our foreign currency accounts are currently hosted by Citibank on our behalf. From the end of July 2026, these accounts will move to Kiwibank systems.

As part of this change, we're updating our Foreign Currency Account Terms and Conditions.

What this means for you:

  • If you already have a foreign currency account, we'll open a new account for you and close your existing one.
  • Your new foreign currency account may be opened and appear in the mobile app and internet banking before your existing account is closed.
  • You'll need to update your account details with anyone who sends money to your existing account.
  • We’ll give you at least 30 days' notice before your existing account is closed, so you have time to make any changes.

Download a copy of our updated Foreign Currency Account Terms and Conditions - effective 6 July 2026.

Date effective: 6 July 2026

Date published: 22 June 2026

Previous public notices

For previous public notices, see our archived public notices.