We’ve got a range of initiatives to support you or your business, if you’ve been financially impacted by COVID-19, We also have guides to help you bank from home. For all other updates, see our COVID-19 page.
All our branches have returned to normal trading hours. See our latest branch updates for more information.
We need to be confident that our suppliers meet their responsibilities of being a Kiwibank supplier, from practicing our Supplier Code of Conduct to working responsibly to minimise risk and proactively adding value to our business.
The goal of the Kiwibank Supplier Code of Conduct (Code) is to positively influence the supply chain. This means enabling and supporting suppliers to review their current approach to sustainability and make tangible improvements that will benefit their business and ours, as well as society and the environment.
This Code outlines the expectations we have of all our suppliers, their suppliers or sub-contractors. For further details, please refer to our Supplier Code of Conduct (PDF 126.0 KB).
Unless we make other arrangements with you, our Standard Purchase Order Terms apply to purchases we make. For further details, please refer to our Standard Purchase Order Terms (PDF 230.2 KB).
As the regulatory environment of banking becomes more complex, it’s important that we can demonstrate to our stakeholders that we’re working responsibly to minimise risk and protect customers, while working with suppliers to help deliver Kiwis a great banking experience.
This means that if you want to supply Kiwibank, we may check that you meet certain mandated supplier assurance requirements both before and throughout our relationship. This may include, for example:
Standard terms and conditions
Our current Kiwibank's Supplier Code of Conduct and Standard Purchase Order Terms are effective from 29 January 2018. Updates will be made from time to time, and will be made available here.