If you want to talk to one of our experts or you need help with your banking, get in touch. We’re here to help.

COVID-19 support & updates

Get in touch if you need support due to COVID-19

If you’ve been financially impacted by COVID-19 and need support, you may be able to access our COVID-19 Relief and Resilience support programme or the Business Finance Guarantee Scheme loan. The best way to get the ball rolling is to fill out a support contact form. Our hardworking team will get back to you as soon as they can. See latest estimated response times.

General enquiries

Call 0800 113 355 or +64 4 473 1133 from overseas.

You get five free calls in total per month. This includes calls to our automated phone banking system or to a customer service representative. After this, service fees may apply. If you’re calling from overseas, charges by your network provider may apply.

Other ways to reach us

Talk to our experts

We’ve got experts to help you with your banking and investing needs.

Find us

Branch and ATM

Visit your nearest Kiwibank if you'd like to talk to someone in person and use our ATMs to check balances or withdraw cash.

Postal address

Kiwibank Limited

Private Bag 39888

Wellington Mail Centre

Lower Hutt 5045