Verify your identity using your smartphone

If you're new to Kiwibank you can complete the identity verification process from your smartphone using ID Checker.

Identification made easy

ID Checker is a quick and easy way to verify your identity using your smartphone, saving you time rather than needing to bring your ID documents into a branch. It's a web-based platform, so no need to download a specific app.

You can use ID Checker if:

  • You have a current New Zealand passport or a New Zealand driver licence;
  • You live at a residential address in New Zealand.

ID Checker is only available if you join Kiwibank online, apply for a credit card online, or if you've been invited to use it.

How it works

  1. If you've chosen to use ID Checker, you'll receive a text message from 5900 on your smartphone. The text message will include a link to ID Checker.
  2. Using your phone, click the link in the text message. You'll need to have your New Zealand passport or your New Zealand driver licence ready. ID Checker will walk you through capturing your ID document, verifying your address, and verifying your face.
  3. Once you've finished, we'll be in touch to let you know if you've been successfully verified and your next steps.

Support

Download our ID Checker user guide (PDF 1020.0 KB) for step-by-step instructions on how to use ID Checker.