If you’ve been financially impacted by COVID-19 and need support, see the range of initiatives we’ve put in place if you’re a personal banking customer or a business banking customer. For all other COVID-19 updates, see here.
Our branches are currently closed. Please use internet and phone banking. Latest information here.
If you’re opening a new account with Kiwibank, we’ll need to see some ID to verify your identity and your address. We'll also need you to provide information about your overseas tax residency status before we can open your account.