More ways to pay
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Authorise each payment through the Kiwibank mobile app or internet banking — without needing to manually enter your details.
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You stay in control — see exactly what you’re paying and choose which account to pay from before authorising.
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Manage ongoing payments with ease. View and withdraw payment authorisations at any time.
How it works
Choose to pay by bank
When shopping online or using an app or service, you may see an option to pay by bank.
Review & authorise the request
You’ll be directed to log in securely using your Kiwibank mobile app or internet banking. Review the payment details and choose the account to pay from.
Confirm your payment
Check the payment details before confirming. For ongoing payments, you can view and withdraw your authorisation at any time.
Common questions
If you can't see any accounts, they may not be available for this payment. This could be because:
- The account can’t be used for open banking — for example, some joint or business accounts where more than one person may need to approve payments.
- There are restrictions on the account.
- The account type isn’t supported for open banking payments.
- You don’t have the right level of access to make payments. For example, some business users may not be able to make payments.
- Paying by bank is only available to customers aged 13 or over.
Only accounts that are eligible for this payment will be shown.
You can withdraw your payment authorisation anytime through the Kiwibank mobile app or internet banking.
Once withdrawn, no further payments will be made.
A payment may not go through if:
- You don't have enough money in your chosen account.
- The payment timed out before you confirmed.
- The amount is over the limit you agreed to when the payment was set up.
- Your authorisation has expired or been withdrawn.
If this happens, return to the app or service and try again.