Tower House, Contents, Car and specialist insurances
Includes Landlord, Travel, Boat, Contract Works - Renovation Cover, Lifestyle Block, Pet, Motorbike, Motorhome, Caravan or Trailer Insurance.
If you need to make a claim for your Tower House, Contents, Car, Landlord or Boat Insurance, the easiest way to do this is through the My Tower online portal.
For claims relating to your Motorbike, Motorhome, Lifestyle Block, Caravan or Trailer Insurance, complete their online claims form or call 0800 222 491, select option 1, then option 3.
For Pet Insurance claims, please call 0800 630 116.
For Tower Travel Insurance claims, please call 0800 606 688 or +64 9 486 6868 from overseas.
nib Life & Living Insurance, Home Loan Insurance, Life Insurance and Credit Card Repayment Insurance
If something goes wrong, get in touch with the nib claims team, by visiting nib.co.nz.
Travel Insurance with your credit card
Contact Tower as soon as you can after something goes wrong. If you're in New Zealand call 0800 876 541. They're available 8:30am to 5pm, Monday to Friday.
You can also download and complete the Tower online travel insurance claim form on the Tower website.
House, Contents, Car Insurance administered by Ando
For claims relating to House, Contents and Car Insurance administered by Ando, call 0800 222 491, select option 1, then option 5.