House, Contents and Car Insurance
If something goes wrong, here's how you can get in touch.
Phone 0800 222 491, select option 1, then option 6. There'll be someone available to help you 24 hours a day, seven days a week.
If you've opted in for roadside assistance, as part of your Comprehensive Car Insurance, and need help now call 0800 576 555.
If your policy was issued before 5 April 2018, it would have been provided by Tower Insurance Limited. To make a claim, call 0800 222 491 select option 1, then option 5, or fill out their online claim form.
Credit Card Repayment Insurance
If your Credit Card Repayment Insurance policy was issued from 10 April 2011, get in touch with the nib claims team by visiting nib.co.nz.