Insurance financial strength rating

We're required to provide the financial strength rating, solvency margin and overseas policyholder details of all our insurance providers.

Cigna Life Insurance New Zealand Limited

Credit Card Repayment Insurance issued before 10 April 2011 is provided by Cigna Life Insurance New Zealand Limited (Cigna).

View information about Cigna's financial strength rating and solvency margin on their website at cigna.co.nz.


Hallmark Life & Hallmark General

Personal Loan Insurance is provided by Hallmark Life Insurance Company Limited (Hallmark Life) and Hallmark General Insurance Company Ltd (Hallmark General) (incorporated in Australia and operating in New Zealand).

Hallmark Life and Hallmark General have both received Insurer Financial Strength Ratings of BBB+ from Standard & Poors.

Both Hallmark Life and Hallmark General maintain solvency positions in excess of their current requirements or obligations.

For full details regarding these disclosures including the table of Insurance Financial Strength Ratings, as well as the definitions of the ratings, the table of the solvency positions, and Agency & Scale can be found at latitudefinancial.com.

An overseas policyholder preference applies to Hallmark General.


The Hollard Insurance Company Pty Ltd

House, contents and car insurance are provided by The Hollard Insurance Company Pty Ltd (Hollard). Administration of house, contents and car insurance and claims handling services are managed by Ando Insurance Group Limited on behalf of Hollard.

View information about Hollard's financial strength rating and solvency margin on their website at hollard.com.au.


nib nz insurance limited

Life & Living Insurance, Home Loan Insurance and Credit Card Repayment Insurance are provided by nib nz insurance limited (trading as Kiwi Insure). Life Insurance issued before 14 November 2012 is also provided by nib nz insurance limited.

View information about nib nz insurance limited's financial strength rating and solvency margin on their website at nib.co.nz.


Tower Insurance Limited

Travel insurance for eligible Kiwibank Credit Cards is provided by Tower Insurance Limited (Tower). House, contents and vehicle insurance issued before 5 April 2018 are also provided by Tower.

View information about Tower's financial strength rating and solvency margin on their website at tower.co.nz.