If you’ve been financially impacted by COVID-19 and need support, see the range of initiatives we’ve put in place if you’re a personal banking customer or a business banking customer. For all other COVID-19 updates, see here.
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With direct debits, you give organisations the authority to take regular payments from your account automatically, so you don't have to worry about remembering to make a payment.
Direct debit payments can be for variable or fixed amounts.
When you’re paying bills by direct debit and the amount changes each month (e.g. power or phone bills), the organisation you’re paying needs to let you know how much the payment will be, usually at least 10 days before it comes out of your account.