For information on how the new traffic light system works and the latest opening hours for our branches, see our branch updates page.
With direct debits, you give organisations the authority to take regular payments from your account automatically, so you don't have to worry about remembering to make a payment.
Direct debit payments can be for variable or fixed amounts.
When you’re paying bills by direct debit and the amount changes each month (e.g. power or phone bills), the organisation you’re paying needs to let you know how much the payment will be, usually at least 10 days before it comes out of your account.
Sometimes, for whatever reason, you may not have enough money in your account to cover a payment, which can result in you being charged dishonour fees.