Payments between Kiwibank accounts
Kiwibank to Kiwibank payments or transfers are processed immediately – including on weekends and public holidays. If you're making a payment or transfer to a Kiwibank Credit Card, your credit card balance will automatically update the 'available balance'. The 'owing balance' won't update until the next business day. Public holidays don't affect the process of internal transfers. Please note that if payments are made at certain times outside of ordinary business hours, the update to your ‘available balance’ and/or ‘owing balance’ may be delayed by up to one business day.
Automatic Payments are processed around 10am on the due date. If the due date falls on a weekend or public holiday, we’ll process the payment on the next business day.
If there’s not enough money in your account, we’ll try the payment again at 10pm the same business day, then again at 10am and 10pm on the next business day, if needed. You’ll only be charged a dishonour fee if the payment fails four times.
Direct debits and cheques
Direct debits and cheques are processed overnight – they’re the last thing we do each day, to make sure you receive any deposits before we send out your payments.
Practically, this means the funds leave your account sometime in the middle of the night – the exact time varies each day.
Payments to other banks
We send payments to other banks every hour between 9am and midnight on business days. Payments submitted after midnight, or on a weekend or public holiday, will be sent the next business day.
Depending on the receiving bank’s timeframes, the recipient could see the money in their account quickly after you make a payment, or it may show overnight.
For future dated payments, see Automatic Payments.
Payments from other banks
Credit payments coming into your account from other banks are applied as they are received and will be processed between 9am and midnight on business days. This means you may receive payments at different times throughout the day.