Talk to a home loan expert

We want to make your home buying process as easy as possible, whatever stage you’re at. We can come to you, or you can visit a home loan expert at selected branches.

Already a Kiwibank Home Loan customer?

You can talk to our team about:

  • Restructuring or refixing your home loan
  • A top up
  • Changing your repayments.

Our home loan team is available Monday to Friday between 8am and 6pm on 0800 000 654. You can also secure message our team via internet banking or the mobile app.

We're currently experiencing high volumes of requests for home loan restructures. Please allow additional time for these requests to be processed.

There have been changes to the Reserve Bank LVR restrictions. Find out what these changes might mean for you.

Talk to a home loan expert

Find an expert below, or if you’d rather have someone contact you, fill in your details and we’ll be in touch. We're currently experiencing high volumes, it may take up to five working days to get back to you.