We’ll no longer be able to clear your cheque quicker than the standard three business days from 1 October 2016.
The following are the transaction fees you pay for Kiwibank everyday, savings and investments accounts
| Free Up | Now Account $5 Monthly Plan | Now Account Pay as you go | Bill Blaster | Front Runner | |
|---|---|---|---|---|---|
| Account management fee | Free | $5 per month | Free | Free | Free if $4000 in account |
| Account management fees | |||||
|---|---|---|---|---|---|
| Inoperative account management fee |
When you haven’t initiated any transactions for one year and have a balance of less than $200 across all your everyday and savings account(s). $30 per year. This fee is charged across all your everyday and savings account(s). If there is less than $30 across all your everyday and savings account(s), we'll take whatever balance is in your account(s). Accounts with $0 balance before or after the fee is charged will be closed. |
||||
| Front Runner account management fee |
When your combined balance of all your Front Runner accounts falls below $4,000 at any time during the month $15 per month. |
||||
| Free Up | Now Account $5 Monthly Plan | Now Account Pay as you go | Bill Blaster | Front Runner | |
|---|---|---|---|---|---|
| Deposits* | Free | Free | Free | Free | Free |
| Transfers - for electronic transfers between your Kiwibank accounts | Free | Free | Free | Free | Free |
| Electronic transactions - Online, EFTPOS, automatic payment, direct debit, bill payment | Free | Free | $0.40 per transaction | Free | Free |
| ATM withdrawal** | Free | Free | $0.80 per withdrawal | N/A | Free |
| Withdrawal - local Kiwibank | $3 per withdrawal | Free | $2 per withdrawal | Free | Free | Cheque withdrawal | N/A | Free | $2 per withdrawal | N/A | Free |
* Please note a cash handling fee or cheque clearance fee may apply to certain deposits. These are set out in the Services fee section
** There are also Service fees relating to other ATM transactions
You don’t pay transaction fees on your personal banking everyday or savings accounts if you are:
Service fees and International accounts and services fees still apply – see sections below
| Fast Forward Saver | Back-up Saver | First Saver | Online Call+ | |
|---|---|---|---|---|
| Account Management Fee | Free | Free | Free | Free |
| Deposits | Free | Free | Free | Free |
| Transfers (for electronic transfers between your Kiwibank accounts) | Free | Free | Free | Free |
| Kiwibank ATM withdrawal* | N/A | $1 per withdrawal | N/A | N/A |
| Withdrawal fee - automatic payment, bill payment and direct debit | One free withdrawal of any type per month, then $5 per withdrawal | $1 per withdrawal | N/A | N/A |
| Withdrawal fee - local Kiwibank | One free withdrawal of any type per month, then $5 per withdrawal | $1.50 per withdrawal | Free | N/A |
| Withdrawal fee - cheque | N/A | N/A | N/A | N/A |
| Withdrawal fee - EFTPOS, online | N/A | $1 per withdrawal | N/A | N/A |
* There are also Service fees relating to other ATM transactions
+ Units in the Kiwibank PIE Online Call Fund are distributed by Kiwibank Limited and are issued by Kiwibank Investment Management Limited. The Kiwibank PIE Online Call Fund terms and Conditions are available from your local Kiwibank.
You don’t pay transaction fees on your personal banking everyday or savings accounts if you are:
Service fees and International accounts and services fees still apply – see sections below
There are no transaction fees on term deposits or investments in the Kiwibank PIE Online Call Fund, the Kiwibank PIE Term Deposit Fund or Kiwibank Notice Saver.
The following are the fees you pay for services on Kiwibank everyday and savings accounts.
Free.
Free.
Free.
Your mobile service provider may charge you data costs for using mobile banking.
When you use our automated phone banking and/or contact centre.
First five calls per month free, then:
Free.
Your mobile provider may charge you TXT messaging costs for sending TXTs.
When there isn’t enough money in your account to make an automatic payment, bill payment, direct debit or cheque payment, and the payment isn’t made as a result.
$15 per payment not made (except for Bill Blaster accounts, where the fee is $7.50 per payment (not made).
When your account goes into unauthorised overdraft by more than $20 at any time during the month.
$10 per month.
When you deposit or withdraw cash at your local Kiwibank, where the combined total cash deposits and withdrawals exceeds $15,000 in a calendar month.
0.25% of the total cash amount.
When you deposit more than three cheques in a day.
$0.50 per cheque.
When you make an ATM balance enquiry.
First five balance enquiries per month free, then $0.50 per balance enquiry.
Free for Tertiary and Graduate Pack customers.
Other bank ATM fee may also apply.
When you ask for a replacement ATM/EFTPOS Card.
$15.
When you use a non-Kiwibank ATM.
$1 per withdrawal, transfer, balance enquiry or declined transaction.
Free for Tertiary Pack customers using ATMs located on university campuses.
When you use your ATM/EFTPOS card or Visa Debit Card to make an ATM balance enquiry at an overseas ATM.
$1 per balance enquiry.
When you use your ATM/EFTPOS card or Visa Debit Card to withdraw cash at an overseas ATM.
$6 per withdrawal.
When you use your ATM/EFTPOS card or Visa Debit Card at an overseas ATM and the transaction is declined.
$1 per declined transaction.
When you use your ATM/EFTPOS card or Visa Debit Card for a foreign currency transaction.
2.5% of the New Zealand dollar amount once converted.
What you’ll pay to have your Visa Debit Card.
$10 per card per annum (waived for the first year of the first card).
When you use your Visa Debit Card to withdraw cash over the counter at another bank or financial institution.
$6 per withdrawal.
When you dispute a transaction made using your Visa Debit Card.
$15 per transaction receipt requested.
The investigation fee may also apply.
When you ask for a replacement Visa Debit Card:
$15 for standard delivery within New Zealand.
$20 for urgent delivery within New Zealand.
$20 for standard international delivery.
$50 for urgent international delivery.
When you use your Visa Debit Card for an online, phone, overseas or mail order transaction and the transaction is declined.
$1 per declined transaction.
The overseas ATM transaction decline fee will apply to overseas transactions.
When you set up or change an automatic payment / recurring transfer.
Free for 30 days from account opening, then:
This fee also applies if you choose to skip a scheduled payment / transfer. This fee doesn’t apply when you make one-off, manual or ad hoc payments between your accounts, to someone else's account or to pay a bill.
When you set up or change a bill payee.
Free for 30 days from account opening, then:
When you set up a direct debit.
Free for 30 days from account opening, then $5 per set up
When you set up or change PayStream, Sweep or Dynamic Sweep.
Free for 30 days from account opening, then $3 per set up/change.
When you ask for a bank cheque.
$5 per bank cheque.
When you ask us to retrieve a copy of a cheque.
$15 per cheque.
When you ask us to investigate something about your account.
$60 per hour. Minimum fee $15.
When you make a payment in error and ask us to retrieve the payment (even if the retrieval is unsuccessful).
$20 if the payment in error was made to a Kiwibank account.
$45 if the payment in error was made to an account at another bank.
Special answer fee
This service is being removed on 1 October 2016.
When you ask for a cheque to be cleared quicker.
$15 per special answer.
When you ask us for a copy of an account statement.
$4 per statement.
When you ask us to stop a cheque.
$20 per cheque.
When you ask us for a transaction history printout at your local Kiwibank.
$0.30 per request for a basic transaction history (available from a customer service representative).
$4 per request for a detailed transaction history (available from a Kiwibank banking representative).
When Kiwibank converts foreign currency into New Zealand dollars, Kiwibank makes money on the conversion.
Fees effective as at 1 April 2013. Fees subject to change. Unless otherwise specified, all amounts shown are in New Zealand dollars.
Units in Kiwibank PIE Online Call Fund, Kiwibank PIE Term Deposit Fund and Kiwibank Notice Saver are distributed by Kiwibank Limited and are issued by Kiwibank Investment Management Limited. Download the Investment Terms and Conditions for Kiwibank Term Deposits, the Kiwibank PIE Term Deposit Fund, the Kiwibank Notice Saver, and the Kiwibank PIE Online Call Fund. (PDF 344.5 kB) or pick up a copy from your local Kiwibank.
Download the Term Deposit Terms and Conditions (PDF 34.7 kB) and Kiwibank's Disclosure Statement (PDF 676.4 kB) or pick up copies from your local Kiwibank.
The Kiwibank “Loaded” names, logos and related trade marks and service marks are owned by Kiwibank Limited.
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