Transaction fees
The following are the transaction fees you pay for Kiwibank everyday, savings and investments accounts
Free Up | Now Account $5 Monthly Plan | Now Account Pay as you go | Bill Blaster | Front Runner | |
---|---|---|---|---|---|
Account management fee | Free | $5 per month | Free | Free | Free if $4000 in account |
Deposits and withdrawals at Kiwibank branch* | $3 per transaction (one free deposit per month) | Free | $3 per transaction (one free deposit per month) | $3 per transaction (one free deposit per month) | Free |
Transfers - for electronic transfers between your Kiwibank accounts | Free | Free | Free | Free | Free |
Electronic transactions - Online, EFTPOS, automatic payment, direct debit, bill payment | Free | Free | $0.40 per transaction | Free | Free |
ATM withdrawal** | Free | Free | $0.80 per withdrawal | N/A | Free |
* Please note a cheque clearance fee will also apply to cheque deposits. This is set out in the Service fee section under Account general service fees.
** There are also Service fees relating to other ATM transactions.
Inoperative account management fee
When you haven’t initiated any transactions for one year and have a balance of less than $200 across all your everyday and savings account(s).
$30 per year. This fee is charged across all your everyday and savings account(s). If there is less than $30 across all your everyday and savings account(s), we'll take whatever balance is in your account(s). Accounts with $0 balance before or after the fee is charged will be closed.
Front Runner account management fee
When your combined balance of all your Front Runner accounts falls below $4,000 at any time during the month.
$15 per month.
Who doesn’t pay transaction fees
You don’t pay transaction fees on your everyday accounts if you are:
- a Kiwibank Home Loan customer.
- under 19 years of age.
- a Tertiary Pack customer (whilst you meet our Tertiary Pack requirements)
- a Graduate Pack customer, (for two years after you successfully complete your studies).
- a non-profit organisation.
- over 65 years of age.
Service fees and International accounts and services fees still apply – see sections below
Fast Forward Saver | Back-up Saver | First Saver | Online Call+ | |
---|---|---|---|---|
Account Management Fee | Free | Free | Free | Free |
Deposits and withdrawals at Kiwibank branch* | Free deposits, One free withdrawal of any type per month, then $5 per withdrawal | $3 per transaction (one free deposit per month) | $3 per transaction (one free deposit per month) | Free deposits, withdrawal N/A |
Transfers (for electronic transfers between your Kiwibank accounts) | Free | Free | Free | Free |
Kiwibank ATM withdrawal* | N/A | $1 per withdrawal | N/A | N/A |
Withdrawal fee - automatic payment, bill payment and direct debit | One free withdrawal of any type per month, then $5 per withdrawal | $1 per withdrawal | N/A | N/A |
Withdrawal fee - EFTPOS, online | N/A | $1 per withdrawal | N/A | N/A |
* There are also Service fees relating to other ATM transactions.
+ Units in the Kiwibank PIE Online Call Fund are distributed by Kiwibank Limited and are issued by Kiwibank Investment Management Limited. The Kiwibank PIE Online Call Fund terms and Conditions are available from your local Kiwibank.
Who doesn’t pay transaction fees
You don’t pay transaction fees on your savings accounts if you are:
- A Kiwibank Home Loan customer.
- Under 19 years of age.
- a Tertiary Pack customer (whilst you meet our Tertiary Pack requirements)
- a Graduate Pack customer (for two years after you successfully complete your studies).
- a non-profit organisation.
- over 65 years of age.
Service fees and International accounts and services fees still apply – see sections below
Investments
There are no transaction fees on term deposits or investments in the Kiwibank PIE Online Call Fund, the Kiwibank PIE Term Deposit Fund or Kiwibank Notice Saver.
Service fees
The following are the fees you pay for services on Kiwibank everyday and savings accounts.
Alerts access |
Free. |
Internet banking access |
Free. |
Mobile banking access |
Free. Your mobile service provider may charge you data costs for using mobile banking. |
Contact Centre and/or automated phone banking high use fee (applies across all your banking) |
When you use our automated phone banking and/or contact centre. First five calls per month free, then:
|
TXT banking fee |
Free. Your mobile provider may charge you TXT messaging costs for sending TXTs. |
Dishonour fee |
When there isn’t enough money in your account to make an automatic payment, bill payment, direct debit or cheque payment, and the payment isn’t made as a result. $2.50 per payment not made. |
Account out of order fee |
When your account goes into unauthorised overdraft by more than $20 at any time during the month. $10 per month. |
Cheque clearance fee |
$1 per cheque. |
Cheque book fee |
$15 per book of 50 |
Deposit book fee |
$15 per book of 50 |
ATM balance enquiry fee |
When you make an ATM balance enquiry. First five balance enquiries per month free, then $0.50 per balance enquiry. Free for Tertiary and Graduate Pack customers. |
ATM/Eftpos Card replacement fee |
When you ask for a replacement ATM/EFTPOS Card. $15. |
Overseas ATM balance enquiry fee |
When you use your ATM/EFTPOS card or Visa Debit Card to make an ATM balance enquiry at an overseas ATM. $1 per balance enquiry. |
Overseas ATM cash withdrawal fee |
When you use your ATM/EFTPOS card or Visa Debit Card to withdraw cash at an overseas ATM. $6 per withdrawal. |
International transaction fee |
When you use your ATM/EFTPOS card or Visa Debit Card for a foreign currency transaction. 2.5% of the New Zealand dollar amount once converted. |
Visa Debit Card annual fee |
What you’ll pay to have your Visa Debit Card. $10 per card per annum (waived for the first year of the first card). |
Visa Debit Card cash advance fee |
When you use your Visa Debit Card to withdraw cash over the counter at another bank or financial institution. $6 per withdrawal. |
Visa Debit Card disputed transaction fee |
When you dispute a transaction made using your Visa Debit Card. $15 per transaction receipt requested. The investigation fee may also apply. |
Visa Debit Card replacement fee |
When you ask for a replacement Visa Debit Card: $15 for standard delivery within New Zealand. $20 for urgent delivery within New Zealand. $20 for standard international delivery. $50 for urgent international delivery. |
Automatic payments / recurring transfers set up and change fee |
When you set up or change an automatic payment / recurring transfer. Free for 30 days from account opening, then:
This fee also applies if you choose to skip a scheduled payment / transfer. This fee doesn’t apply when you make one-off, manual or ad hoc payments between your accounts, to someone else's account or to pay a bill. |
Bill payee set up and change fee |
When you set up or change a bill payee. Free for 30 days from account opening, then:
|
Direct debit set up fee |
When you set up a direct debit. Free for 30 days from account opening, then $5 per set up |
PayStream, Sweep and Dynamic Sweep set up and change fee |
When you set up or change PayStream, Sweep or Dynamic Sweep. Free for 30 days from account opening, then $3 per set up/change. |
Bank cheque fee |
When you ask for a bank cheque. $5 per bank cheque. |
Cheque retrieval fee |
When you ask us to retrieve a copy of a cheque. $15 per cheque. |
Investigation fee |
When you ask us to investigate something about your account. $60 per hour. Minimum fee $15. |
Payment retrieval fee |
When you make a payment in error and ask us to retrieve the payment (even if the retrieval is unsuccessful). $20 if the payment in error was made to a Kiwibank account. $45 if the payment in error was made to an account at another bank. |
Statement copy fee |
When you ask us for a copy of an account statement. $4 per statement. |
Stop cheque fee |
When you ask us to stop a cheque. $20 per cheque. |
Transaction history printout at branch fee |
When you ask us for a transaction history printout at your local Kiwibank. $0.30 per request for a basic transaction history (available from a customer service representative). $4 per request for a detailed transaction history (available from a Kiwibank banking representative). |
Postal statement fee |
$2 per account on the following accounts; Now Account Pay as you go, Now Account $5 Monthly Plan, Front Runner, Bill Blaster, Back-Up Saver and Fast Forward Saver (does not apply to accounts through which you access an established overdraft) |
When Kiwibank converts foreign currency into New Zealand dollars, Kiwibank makes money on the conversion.
Fees effective as at 1 December 2017. Fees subject to change. Unless otherwise specified, all amounts shown are in New Zealand dollars.
Units in Kiwibank PIE Online Call Fund, Kiwibank PIE Term Deposit Fund and Kiwibank Notice Saver are distributed by Kiwibank Limited and are issued by Kiwibank Investment Management Limited. Download the Investment Terms and Conditions (PDF 354.1 KB) or pick up a copy from your local Kiwibank.
Download the Kiwibank Term Deposit Terms and Conditions (PDF 40.1 KB) and Kiwibank's Disclosure Statement (PDF 331.0 KB)(PDF 1.0 MB) or pick up copies from your local Kiwibank.
The Kiwibank “Loaded” names, logos and related trade marks and service marks are owned by Kiwibank Limited.