Under COVID Level 3, a selection of our Auckland branches will be open with reduced hours Monday 1 March through to Friday 5 March. See our latest branch updates to see which branches are open. We encourage you to continue to bank through Internet Banking and the mobile app. Under Level 2, all other branches around the country will be open as usual.
If you need help banking from home, take a look at our internet banking guides.
Having a healthy credit history is important as it affects your ability to borrow money.
Whenever you apply for a loan, hire purchase, credit card, store card or line of credit you’ll have a credit check run on you by the organisation you’re asking to lend you money.
They’ll have to ask your permission before carrying out a credit check, which will be carried out by a credit bureau or agency.
A credit check will generate a report that shows your history of paying bills and repaying debt, to give credit providers an idea of how likely you are to repay money they might lend you.
It’s important to realise that information from companies like your power, gas or phone providers will be feeding into your credit report, so it’s important to pay your bills on time.
As well as late bill payments, things like defaulting on a loan or credit card are also likely to show up on your credit report.
It can include details about your:
Your personal and financial information is still covered by the Privacy Act. For more information, check out the Privacy Commissioner’s website.
Your credit report doesn’t just keep track of your financial hard times or missteps, it can also show your history of making payments on time, or even early repayments or overpayments.
Kiwibank participates in positive credit reporting. This means we report on the type and amount of credit you’ve received and how your repayments are going.
Including positive reporting rather than just negative provides a clearer picture of your finances, and shows if you've recovered from credit difficulties in the past.
If you’ve made a few money mistakes in the past and are worried that this has impacted your credit rating, there are ways to get it back on track.