We’ve got a range of initiatives to support you or your business, if you’ve been financially impacted by COVID-19, We also have guides to help you bank from home. For all other updates, see our COVID-19 page.
All our branches have returned to normal trading hours. See our latest branch updates for more information.
If you’re expecting money to come in or go out on a public holiday, please be aware that payment timings will be affected.
No payments between banks are processed over public holidays. Payment times will only be affected by national public holidays, and not by regional holidays like anniversary days.
Regular MSD customer payments due on a public holiday may be paid earlier by MSD. These payments will be processed into customer accounts by 11pm on the day the payment is received by Kiwibank.
Payment dates may vary, so please check with the organisation paying you. If you have automatic payments normally set to go out on the day of a public holiday, remember to leave enough funds in your account to cover later payments and to avoid dishonour fees.