Cover is provided by Tower Limited and managed by AWP Services New Zealand Limited trading as Allianz Partners.
Cover for the unexpected
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Covers up to 40 days away. If you need cover for longer call Allianz on 0800 876 541 before you go away.
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Domestic travel benefits for cancellations and travel delays.
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Overseas rental vehicle excess cover of up to $6,000.
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Cover for your partner and dependent children travelling with you.
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Access to 24-hour emergency assistance.
See the Credit Card Travel Insurance Policy Wording for full details of cover, eligibility criteria and exclusions.
Pre-travel checklist
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Activate cover before travelling
To activate your cover, use your credit card to pre-pay for eligible travel costs, such as flights or accommodation, within 12 months of your trip. You'll need to spend at least $500 for overseas travel, or $250 for domestic travel.
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Check your cover, including pre-existing medical conditions
Pre‑existing medical conditions aren’t automatically covered, but you may be able to arrange cover for an additional premium.
To check whether your trip is covered and whether any pre‑existing medical conditions can be added, use the Allianz eligibility tool at checkyourcover.co.nz or call them on 0800 876 541.
Middle Eastern travel & insurance cover
Due to ongoing tensions across the Middle East, SafeTravel continues to update its travel advisories. The situation remains unpredictable and may result in travel disruptions, airspace closures, or flight cancellations at short notice.
These advisory changes do not affect the cover provided under your travel insurance policy.
War and war-like activities remain a general exclusion. This means there is no cover for claims directly or indirectly related to war, conflict, or similar events, even if travel is permitted.
Before travelling, check Safetravel.govt.nz for the latest official advice.
If you have any questions about your travel insurance cover, contact Allianz Partners:
- Monday to Friday, 8:30 am - 5 pm call 0800 876 541 or from overseas +64 9 486 0048.
- For 24/7 emergency assistance call +64 9 486 6868.
How to make a claim
If something goes wrong, please contact Allianz as soon as you can.
Claim online with Allianz
Complete the online travel insurance claim form on the Allianz website.
Visit claimmanager.co.nzCall Allianz Partners
Within New Zealand call 0800 876 541, between 8:30am - 5pm, Monday to Friday.
Call Allianz on 0800 876 541Important information
Travel Insurance for Insured Cards is underwritten by Tower Limited and managed by AWP Services New Zealand Limited trading as Allianz Partners. If you arrange your insurance through Kiwibank, you need to know that Kiwibank Limited doesn’t guarantee the obligations of, or any products provided by Tower Limited or AWP Services New Zealand Limited.
Important terms, conditions, activation and eligibility criteria, limits, sub-limits and exclusions apply. These are set out in the Travel Insurance for Kiwibank Credit Cards policy
View information about Tower's financial strength rating and solvency margin on their website at tower.co.nz.
Kiwibank holds no responsibility for the content on third party websites and makes no representations as to the accuracy of the information provided on those websites.