- Cover if you die or are diagnosed with a terminal illness (conditions apply)
- Your regular loan repayments are paid if you’ve been working and become disabled as a result of an illness or accident
- Your regular loan repayments are paid if you’re made redundant, or bankrupt if you’re self–employed
- Your premiums are charged automatically to your loan account, so there’s no need to set up a separate payment.
Personal loan insurance is only available for personal loans of $50,000 or less. If your loan is more than $50,000, call us on 0800 220 999.
There are certain exclusions including pre-existing conditions.
You’ll need to organise your personal loan insurance when you apply for your loan. If you apply online, we can organise your insurance when we call you to finalise your loan details.
If you decide within 30 days of the loan being drawn down that the insurance isn't right for you, we’ll cancel your cover and refund any premiums you’ve paid.
You'll need to organise your personal loan insurance when you apply for your loan. If you apply online, we can organise your insurance when we call you to finalise your loan details.
If you decide within 30 days of the loan being drawn down that the insurance isn't right for you, we'll cancel your cover and refund any premiums you've paid.
Make a claim
If you took out your personal loan after 15 September 2009, call us on 0800 220 999 between 10.30am – 7pm, Monday to Friday.
If you took out your Kiwibank Personal Loan before 15 September 2009, or if you’re a Kiwibank Home Loan customer with a personal loan – call us on 0800 222 491 between 9am – 6pm Monday to Friday, or 10am – 2pm Saturday.
Insurance is issued by Hallmark Life Insurance Company Ltd. (Hallmark Life) and Hallmark General Insurance Company Ltd. (Hallmark General) (incorporated in Australia and operating in New Zealand).
Life Cover is issued by Hallmark Life. Repayment Cover is issued by Hallmark General.
Hallmark Life and Hallmark General have both received Insurer Financial Strength Ratings of BBB+ from Standard & Poors.
Both Hallmark Life and Hallmark General maintain solvency positions in excess of their current requirements or obligations.
For full details regarding these disclosures including the table of Insurance Financial Strength Ratings, as well as the definitions of the ratings, the table of the solvency positions, and Agency & Scale can be found at latitudefinancial.com.
An overseas policyholder preference applies to Hallmark General.
Personal loans and car loans are provided by Latitude Financial Services Limited (“Latitude”). Kiwibank receives a commission for referring a personal loan to Latitude. Latitude’s lending criteria, terms and conditions, and fees apply.
Kiwibank receives commission for referring personal loan insurance to Hallmark Life or Hallmark General.