We have restored access to our internet banking and mobile services. Our contact centre is experiencing high demand and we ask for your patience as our team works through the backlog. We apologise for the inconvenience.
Support and help if you want to get to grips with things like online banking, how to reset your password or PIN, updating your personal details, payments times and what tax information you need to provide.
Online, over the phone or in person – we're here for you however you want to bank.
Watch Kiwibank economists Jarrod Kerr, Jeremy Couchman and Mary Jo Vergara talk about the latest insights on the New Zealand economy.