Support hub

Support and help if you want to get to grips with things like online banking, how to reset your password or PIN, updating your personal details, payments times and what tax information you need to provide.

Ways to bank

Online, over the phone or in person – we're here for you however you want to bank.

Tips and guides

New to banking online?

If you’re new to internet and mobile banking and would like support, we can help you to get set up and do your banking online. Please fill out our digital banking support form and we’ll get in touch as soon as we can.

Economic updates

Watch Kiwibank economists Jarrod Kerr, Jeremy Couchman and Mary Jo Vergara talk about the latest insights on the New Zealand economy.