You can either call us on 0800 11 33 55 to arrange an appointment, or drop into your local Kiwibank. If we can’t see you straight away we’ll make an appointment for a time that suits you.

If you’re not a Kiwibank customer, we’ll need to see some ID before we can open your account.

You’ll need to bring either:

  • your passport; or
  • your driver licence and a credit or ATM/EFTPOS card from another bank, with your name and signature on it.

You’ll also need to bring a bank statement or utility bill (no more than 12 months old) printed with your name and address, so we can verify your address.

Don’t have these? Find out what else you can bring

Download Kiwibank’s Disclosure Statement (PDF 1.0 MB) or pick up a copy at your local Kiwibank.

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