We’ve decided to discontinue Loaded for Travel. Any cards that remained open as at 2 June 2020 have been cancelled.
If you have funds remaining on your Loaded for Travel account, you can request a refund to any New Zealand bank account.
All remaining balances were converted back to NZD at the exchange rate applicable on 2 June 2020. Please note that any remaining balances are held for refund in the future in a non-interest bearing account in accordance with the law applying to unclaimed monies.
You can arrange a refund by:
Download Loaded for Travel terms and conditions (PDF 99.2 KB).
Loaded for Travel cards are issued by Kiwibank Limited. Download Kiwibank's disclosure statement (PDF 2.5 MB) or pick up a copy at your nearest Kiwibank.
The Kiwibank “Loaded” names, logos and related trademarks and service marks are owned by Kiwibank Limited.