Welcome to Kiwibank

We can sum up how we work and make decisions really easily with our three traits: GREAT, GUTSY and SIDE BY SIDE.

Our story is a genuine home-grown fairy-tale; a bank that has smashed through ceilings in a way that naysayers said wasn’t possible.

We believe in New Zealand and are truly a Kiwi bank, with every cent of our profit staying right here in New Zealand. Now, most of the time we're pretty modest, but what the heck, here’s our bragging wall to show you some of the awesome things we’ve achieved over the years.

Things we're proud of

2002 - 2006

  • First branch opens in Palmerston North
  • In two short years we exceeded 250,000 customers
  • Our business banking offering launched
  • First New Zealand bank to launch real-time mobile banking

2007 - 2011

  • We reached 500,000 customers
  • We made it to the Wall Street Journal
  • Voted New Zealand’s most trusted bank by Readers Digest for the sixth year in a row
  • Awarded by Deloitte as the most improved performance and fastest growing employer

2012 - 2016

  • We turned 10 and reached over 800,000 customers
  • Kiwibank opens its doors in Niue
  • Our native mobile app launched
  • We formed partnerships with Banqer and the Department of Conservation

2017 - 2020

  • We got Banqer into 1000 Kiwi schools
  • Kiwibank standalone branches are rolled out in communities around the country
  • Eighth year running Canstar Bank of the Year
  • We gained the Rainbow Tick, Gender Tick, and Living Wage accreditations

Our fearless leaders

The Kiwibank team is made up of approximately 1,600 people, working right across New Zealand. We’re a large and diverse team, all united in our purpose to make Kiwi better off. Our people are our greatest asset and in our challenging and exciting market, it takes fearless leaders to inspire and motivate our team. Meet our Kiwibank Leadership Team, also known as KBLT.

What we're currently doing

Keep in the loop

Once you've started there are loads of ways you can keep connected and updated at Kiwibank.

OurSpace - our intranet

OurSpace is our intranet and is your one stop shop for everything you need to know from internal news articles to 'how to' guides to how to get in contact with colleagues across the business.

We send out a weekly email with all the best bits from OurSpace for that week. This is an opt-in email.

Sign up now

Workplace by Facebook

Workplace by Facebook is an enterprise social collaboration tool available only to internal Kiwi Group employees. It's not like regular Facebook - only people that work for Kiwi Group Holdings are able to access and use the site.

It’s a great place to drop in and see the latest from around the business and our branches. We’ve got a ton of uplifting stories from around the organisation, and a few cute cat photos as well.

To access workplace email workplace@kiwibank.co.nz and we'll arrange access for you.

Things we do

If you work in the frontline you'll receive weekly 'Things we do', which is a communciaiton about all the things that are coming up including campaigns, compliance, operational changes etc... Things we do makes it easy for our frontline to read and understand the information pertinent to them.

Knowledge cafes

Knowledge cafes are organised regularly by the Enterprise Communciations team and are a great way to get exposure to new ideas and inspiring people.

We have a wide range of guests that present at knowledge cafes such as Dr. Mark Bradford who talked about BeWeDō® which looks at how we bring people together in the workplace using a unique, motion-led creative leadership. Or Melissa Clark-Reynolds, a NZ Entrepreneur with an impressive resume and was appointed as an Officer of The New Zealand Order of Merit for her services to the technology industry.

We also have great internal speakers who give insight into their background and careers, as well as important updates from the business.

All knowledge cafes can be watched live through Workplace so it doesn't matter where in the country you are. For updates on the latest knowedge cafes, or to watch previous ones, head to Workplace.

The Kiwibank Creed

We were made by New Zealanders who want to believe, like we do, that this is the best country in the world.

A place chock full of talent, so beautiful it can make your heart sing. A place where you want you kids to grow up, full of beans, fresh air and big ideas. A place that has it all.

The envy of elsewhere, we believe this should be a country where everyone feels they can achieve and have a good life and you don't have to go overseas to make it.

We are ambitious for New Zealand. We want to grow to be a strong place where businesses invest, and people see their future. We believe we can make it happen.