Sustainability Report 2025
In our 2025 Sustainability Report we describe our progress towards our Purpose and Sustainability Goals, as well as other sustainability topics.
Climate Statement 2025
In our 2025 Climate Statement we detail how we're managing our climate risks and opportunities, and working to transition to a low-emissions, climate-resilient future.
Running a purpose-led business for our people & communities
B Corp certified
Our B Corp certification means we’re doing the right thing when it comes to our people, customers, suppliers, community and environment.
Building diversity, equity and inclusion
We're proud of our efforts to drive diversity, inclusion and equity which includes having the Gender Tick and being a Living Wage Employer.
Responsible businesses
Our Responsible Business Policy guides how we work with businesses in industries that may pose environmental, social or governance risks. It reflects our commitment to doing business responsibly and helping make Kiwi better off.
Supplier expectations
We want to work with suppliers who share our commitment to behaving responsibly, ethically and sustainably. We expect suppliers to adhere to the Kiwibank Supplier Code of Conduct and to deliver great outcomes for our business and customers.
Impact of our cards
We're Aotearoa's first bank to use recycled plastic in all our cards. That's more than 2,000kgs plastic waste being recycled into our cards per year. Our cards have increased accessibility to help people with different abilities.
Reducing our operational emissions
We've been working to reduce our operational emissions since 2018. These are the emissions we generate by doing business, and exclude our financed emissions (which are the emissions resulting from the customer activity we finance, or from investments Kiwibank may make).
In 2025, we've reduced our emissions by 32% against a 2021 base year. We've set targets to 2030 to help us continue to reduce and manage our remaining emissions.
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1Tahi
Electrifying our fleet
By 2030, we want to reduce emissions from the fuel consumed by our fleet by 100%. This means transitioning all of our fleet to electric vehicles. As at 2025, we've already transitioned 81% of our fleet.
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2Rua
Choosing renewable energy
By 2030, we want to purchase renewable energy certificates for all of our electricity consumption.
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3Toru
Reducing other emissions
By 2030, we're targeting a 25% reduction across emissions generated by our business travel, commuting, and other activity in our value chain.
Responding to the climate challenge
We’re working to understand the impact climate change will have on our business and customers, and developing strategies to manage it.
Our 2025 Climate Statement reports in detail on the work we’re doing to understand and prepare for the potential impacts of climate change, on us and on our customers.
Our climate readiness work is guided by our Purpose of Kiwi making Kiwi better off. It's also built around two objectives:
- Building our own climate resilience so we can continue to deliver on our Purpose
- Understanding the emerging needs of our customers as they transition to a low-emissions, climate-resilient future, so we know how best to support them.
Our 2025 Climate Statement details:
- How we're positioning ourselves to transition to a low-emissions, climate resilient future
- The current impacts of climate change to our business
- The climate risks and opportunities we’ve identified, and their potential impacts
- Our process for identifying climate risks and opportunities, including climate scenario analysis
- Our climate-related governance framework
- Our tools and methods for managing climate risks
- Targets we use to measure and manage our climate change response.
Read our reports
Sustainability Reports
Our Sustainability Reports outline our performance each year against our Purpose and Sustainability Goals, and how we're working to make tamariki, Aotearoa New Zealand and Kiwi better off.
Climate Statements
Our Climate Statements, prepared in compliance with the Aotearoa New Zealand Climate Standards, explain how we’re working to identify, assess and manage the risks and opportunities that climate change presents to us.
Enabling our customers to be more sustainable
Sustainable business loans
To help your business achieve sustainable outcomes, we provide a preferential interest rate on business loans if the loan is for an approved sustainable purpose.
Cogo Business Carbon Manager
We've partnered with sustainability fintech Cogo to enable qualifying businesses to easily measure and understand their carbon footprint.
Sustainable energy loans
Available to home loan customers who want to install eligible sustainable energy systems in their homes.
Get in touch with our team
Email us
If you’d like more information about our sustainability work or have ideas on how we can improve, email sustainability@kiwibank.co.nz and we'll be in touch.