Our Chief Executive

Steve Jurkovich - Chief Executive

Steve joined Kiwibank in July 2018 as our Chief Executive. Born in New Zealand and raised between Paeroa and Auckland’s North Shore. Steve graduated from Otago University with a Bachelor of Law, and completed his MBA at the University of Sydney. He is married, with two daughters.

With over 20 years of banking experience, Steve’s career to date has included senior and executive leadership positions with accountabilities across Retail, Corporate, Commercial and Rural banking as well as online and legal.

Our executive team

Our executive team is made up of professionals with a wide range of experience in financial industries, as well as other sectors. They’re passionate Kiwis, helping to make Kiwis better off.

Shelley Robertson – Chief Advisor to the Chief Executive

There’s nothing more rewarding than working for a company whose vision and values are aligned with your own. I believe Kiwibank is very much a ‘hearts and minds’ organisation that still needs to deliver on clear business objectives. We have to make the hard decisions and we work to do it in a way that puts the needs of our customers and our people at its centre. It really does feel that we’re all in this together.

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Mark Stephen - Chief Customer Officer

Mark has over 25 years’ experience in the banking and financial services industry, and joined Kiwibank in 2011. Mark’s career to date has included senior and executive leadership positions with accountabilities across Retail, Business and Commercial, Agribusiness, Financial Markets, Insurance, and Operations. Mark’s most recent role in Kiwibank is that of Acting Chief Executive.

Mark holds Post-Graduate, Bachelor, and Diploma level tertiary qualifications, is a member of the Institute of Directors, and is a Director on the boards of Kiwi Insurance Limited and Kiwi Asset Finance Limited.

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Elliot Smith - Chief Strategy and Innovation Officer

“I didn’t just want to work for another bank. I want to work for a Kiwibank because they have the ability to make powerful and positive changes by genuinely making Kiwis better off. Kiwibank has huge potential and I’m excited to be a part of that journey.”

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Hamish Rumbold - Chief Digital and Technology Officer

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Christine Young - Chief Internal Audit Officer

“I really enjoy being part of an iconic NZ bank with a clear purpose of making Kiwis, with all their diverse backgrounds and cultures, better off. I am fully committed to ensure Kiwibank continues to thrive by providing assurance on governance, culture and risk management practices.”

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Graeme Watt - Group Chief Financial Officer

"I enjoy being able to contribute to the caring of, and growing a significant asset to benefit all New Zealanders into the future."

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Mark Wilkshire - Chief Marketing Officer

"I work at Kiwibank because you can make a difference. We make decisions here and we exist for the benefit of New Zealand. Being part of something that has a clear purpose is pretty special."

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Danielle George - Chief People Officer

“I love working for an organisation that cares so deeply for both the people who work here and the customers we serve. I’m truly excited to help deliver on Kiwibank’s ambitions and to play my part in making a sustainable difference to New Zealand for all New Zealanders. The future of banking is at our fingertips and the opportunity to make that a reality does not come along very often in your career.”

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Gary Crawford - Chief Business Transformation Officer

"Great purpose, great people and great opportunities to do interesting work."

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Mike Hendriksen - Chief Legal Officer

“There’s never been a more interesting time to work in this industry. So why not do it at the bank that’s best positioned to deal with the coming changes and get great outcomes for customers?”

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See our Board of Directors