Public notices

Information about upcoming changes to Kiwibank accounts and services.

Upcoming & recent changes

Changes to Foreign Currency Account Terms & Conditions - 6 July 2026

Some of our foreign currency accounts are currently hosted by Citibank on our behalf. From 7 July 2026, these accounts will move to Kiwibank systems.

As part of this change, we're updating our Foreign Currency Account Terms and Conditions.

What this means for you:

  • If you already have a foreign currency account, we'll open a new account for you and close your existing one.
  • Your new foreign currency account may be opened and appear in the mobile app and internet banking before your existing account is closed.
  • You'll need to update your account details with anyone who sends money to your existing account.
  • We’ll give you at least 30 days' notice before your existing account is closed, so you have time to make any changes.

Download a copy of our updated Foreign Currency Account Terms and Conditions - effective 6 July 2026.

Date effective: 6 July 2026

Date published: 22 June 2026

Previous public notices

For previous public notices, see our archived public notices.