2025
We're making some changes to our Business Banking Fees and Limits.
Summary of changes
We're changing our fees relating to bank guarantees and performance bonds:
| Empty header |
Establishment fee |
Ongoing fee |
||
|---|---|---|---|---|
| Empty header |
Previous |
New |
Previous |
New |
|
Bank guarantee |
1% p.a.* Minimum fee $25. |
$250 if using Kiwibank’s standard template. $350 if using non-Kiwikank’s standard template. |
1% p.a.* Charged quarterly. Minimum fee $25 per quarter. |
2% p.a.* Charged quarterly. Minimum fee $62.50 per quarter. |
|
Performance bond |
1% p.a.* Minimum fee $25. |
$250 if using Kiwibank’s standard template. $350 if using non-Kiwikank’s standard template. |
1% p.a.* Minimum fee $25 per quarter. |
1% p.a.* Minimum fee $62.50 per quarter. |
*Of the value of the bank guarantee or performance bond.
Download a copy of the updated Business Banking Fees and Limits effective from 1 July 2025.
Date effective: 1 July 2025
Date published: 10 June 2025
We’re updating the Credit Card Travel Insurance Policy Wording that comes with our Platinum Visa and Air New Zealand Airpoints™ Platinum Visa cards.
Which policy applies to you?
If you activate your cover before 1 July 2025, the current Credit Card Travel Insurance Policy Wording will apply — even if you travel after that date.
If you activate your cover from 1 July 2025, the new Credit Card Travel Insurance Policy Wording will apply.
Key changes:
Simple policy activation
Your travel insurance now activates when you:
- Spend $500 or more on eligible prepaid international travel (or $250 for domestic travel) using your insured card; and
- Make the purchase within 12 months before your trip starts.
Eligible prepaid travel includes flights, accommodation, tours, and other bookings made before you go. Cover won’t activate if you book more than 12 months in advance, even if you meet the spending amount.
New domestic travel benefits
If you're heading somewhere within New Zealand, your travel insurance now includes:
- Cover for cancellations
- Cover for travel delays.
These benefits have activation and eligibility criteria – so check the new policy wording for details.
Updated definition of pre-existing medical conditions
The way we define pre-existing medical conditions has changed in the new policy. Pre-existing medical conditions remain excluded from cover unless you apply for and are approved for additional cover before your trip begins. Some conditions can never be covered — for example, if you're awaiting surgery or ongoing investigations.
We recommend reviewing the new definition in the new Policy Wording to understand what may be considered pre-existing under the updated policy.
Cover for travellers aged 75 years and over
If you're aged 75 years or over at the start of your journey, medical cover and certain cancellation or disruption claims linked to your health aren’t automatically included. This applies to both international and domestic travel.
You can still apply for this cover by completing a medical assessment. If approved, a premium may apply, and cover only begins once you’ve paid and received written confirmation.
If you don’t have medical cover in place, those travelling with you may also not be covered for claims linked to your medical condition(s).
Travellers aged 80 years or over
If you're aged 80 years or over, you’ll now be eligible for non-medical benefits. These include:
- Trip cancellation or disruption (not related to medical conditions)
- Baggage, money and documents
- Rental vehicle excess
- Personal liability
- Life benefits
Overseas rental vehicle excess
Cover has increased from $2,000 to $6,000.
This cover applies to vehicles such as cars, campervans, SUVs and people movers as long as they’re hired from a licensed rental agency and you follow the terms of your rental agreement.
This cover doesn’t apply to vehicles rented in New Zealand.
Cover limits now apply per policy, not per person
We’ve updated how benefit limits work. The maximum amount you can claim - as shown in the schedule of benefits - now applies once per period of insurance, not per traveller.
For example, the $5,000 limit for trip cancellation applies to the whole journey, whether you're travelling alone or with your family.
We recommend checking the schedule of benefits to make sure the cover limits meet your needs - especially if you're travelling as a couple or a family.
Important to know
This is a summary of key changes only and it doesn’t replace the Policy Wording. Important terms, conditions, activation and eligibility criteria, limits, sub-limits, and exclusions apply.
These are set out in the relevant policy wordings:
- Credit Card Travel Insurance Policy Wording – for cover activated before 1 July 2025
- Credit Card Travel Insurance Policy Wording – for cover activated from 1 July 2025.
If you’re unsure about any coverage or how limits will apply, please contact Allianz Partners on 0800 876 541 Monday - Friday, 8.30am - 5pm NZST.
Kiwibank Credit Card Travel Insurance is issued and managed by AWP Services New Zealand Limited trading as Allianz Partners, Level 3, 1 Byron Avenue, Takapuna, Auckland 0622 and underwritten by Tower Limited.
Date effective: 1 July 2025
Date published: 16 June 2025
Summary of changes:
After more than a decade of helping Kiwi take off to destinations around the world, we've made the decision to end our Airpoints credit card partnership. We no longer offer the following cards:
- Air New Zealand Airpoints™ Platinum Visa
- Air New Zealand Airpoints™ Low Fee Visa
- Air New Zealand Airpoints™ Standard Visa.
All existing Airpoints credit card holders will be automatically moved to a new Platinum Visa credit card which has overseas travel insurance benefits. From 1 July 2025, domestic travel insurance benefits will be available, we'll provide further details of what's changing within this policy closer to the date of this change. Cardholders can continue earning Airpoints Dollars until 31 October 2025, this applies to eligible purchases* made using your existing Airpoints credit card and your new Platinum Visa.
This means effective from 27 May 2025 we've updated the following:
For more information, see our moving to Platinum Visa page.
If you need to get in touch, send a secure message in the mobile app or internet banking or, call us.
*Eligible purchases exclude fees or interest, balance transfers, credit card repayment insurance, gambling chips, gambling transactions (including online gambling), money orders, travellers cheques or foreign currencies in cash, cash advances or cash withdrawals made from an ATM, or any transaction that is reversed, refunded or charged back.
Date effective: 27 May 2025
Date published: 27 May 2025
We're making changes to our Platinum Visa credit card.
Summary of changes:
Our Platinum Visa includes overseas travel insurance benefits. From 1 July 2025, domestic travel insurance benefits will be available, we'll provide further details of what's changing within this policy closer to the date of this change.
|
Fees & benefits |
Platinum Visa Effective to 26 May 2025 |
Platinum Visa Effective from 27 May 2025 |
|---|---|---|
|
Interest rate on purchases and cash advances |
13.95% p.a.* |
12.90% p.a.* |
|
Account fee (every six months) |
$40 |
$25 |
|
Joint/additional cardholder fee (every six months) |
$10 per card |
$5 per card |
|
Travel insurance benefits1 |
Overseas |
Overseas & from 1 July 2025 domestic |
|
Interest free days2 |
Up to 55 |
Up to 55 |
*Interest rates are subject to change.
1Eligibility criteria apply. Insurance is underwritten by Tower Limited and managed by AWP Services New Zealand Limited trading as Allianz Partners. If you arrange your insurance through Kiwibank, you need to know that Kiwibank Limited doesn’t guarantee the obligations of, or any products provided by Tower Limited or AWP Services New Zealand Limited.
2Interest free period applies provided you pay off your entire balance each month by the due date. Interest free period doesn't apply to cash advances or balance transfers.
Find out more about our Platinum Visa.
If you need to get in touch, send a secure message in the mobile app or internet banking or, call us.
Date effective: 27 May 2025
Date published: 27 May 2025
We’re making rate changes to our First Saver and Fast Forward Saver accounts.
We're decreasing our rates from Monday, 9 June 2025 on the following accounts:
| Empty header |
Previous rate |
New rate |
|---|---|---|
|
First Saver |
1.75% p.a. |
1.25% p.a. |
|
Fast Forward Saver base rate |
0.10% p.a. |
0.05% p.a. |
Displayed interest rates are subject to change.
For a full list of our current interest rates, please visit our rates and fees page.
Date effective: 9 June 2025
Date published: 4 June 2025
We’re making rate changes to our variable home loans and savings accounts across personal and business accounts. We're also changing our standard business and housing backed loans.
These rate changes impact Variable, Offset and Revolving home loans, Variable, Overdraft and Revolving business loans, and our Notice Saver, Online Call, PIE Online Call and Business Online Call accounts.
Variable, Offset & Revolving home loans
We're decreasing our rates on the following home loans from:
- Tuesday 3 June 2025 for new loans
- Monday 16 June 2025 for existing loans.
| Empty header |
Previous rate |
New rate |
|---|---|---|
|
Variable home loan |
6.50% p.a. |
6.35% p.a. |
|
Offset home loan |
6.50% p.a. |
6.35% p.a. |
|
Revolving home loan |
6.55% p.a. |
6.40% p.a. |
* Applicable for both special and standard interest rates.
Business Variable, Overdraft & Revolving loans
We're decreasing our rates for new and existing standard business and housing backed loans. These will decrease by 0.15% p.a. on:
- Tuesday 3 June 2025 for new loans
- Monday 16 June 2025 for existing loans.
We're decreasing our Asset Finance Variable rates by 0.10% on:
- Tuesday 3 June 2025 for new loans
- Monday 16 June 2025 for existing loans (effective from the next repayment date).
Customers will be contacted prior to the interest rate changing in accordance with their loan agreement.
Notice Saver, Online Call, PIE Online Call & Business Online call accounts
We're decreasing our rates from Tuesday 3 June 2025 on the following accounts:
Notice Saver
| Empty header |
Previous rate |
New rate |
|---|---|---|
|
90 Day Notice Saver |
3.35% p.a. |
3.10% p.a. |
|
32 Day Notice Saver |
2.80% p.a. |
2.55% p.a. |
Online Call, PIE Online Call & Business Online Call
| Empty header |
Previous rate |
New rate |
||
|---|---|---|---|---|
| Empty header |
Base rate |
Bonus rate |
Base rate |
Bonus rate |
|
Online Call |
2.50% p.a. |
0.00% p.a. |
2.25% p.a. |
0.00% p.a. |
|
PIE Online Call |
2.50% p.a. |
0.00% p.a. |
2.25% p.a. |
0.00% p.a. |
|
Business Online Call* |
2.50% p.a. |
0.05% p.a. |
2.25% p.a. |
0.05% p.a. |
*Minimum balance of $2,000
Displayed interest rates are subject to change.
Kiwibank PIE Online Call Fund and Kiwibank Notice Saver are funds within a Portfolio Investment Entity (PIE). Units in Kiwibank PIE Online Call Fund and Kiwibank Notice Saver are distributed by Kiwibank Limited and are issued by Kiwibank Investment Management Limited.
For a full list of our current interest rates, please visit our rates and fees page.
Date effective: 3 June 2025
Date published: 29 May 2025
We're making some changes to our Asset Finance Terms and Conditions, and our KiwiLink and KiwiPlus Agreements.
Summary of changes:
We're replacing the relevant sections that refer to how we vary the interest rate applicable to your loan. This section is 4.2 of our KiwiPlus and KiwiLink Agreements and section 4.3 of our Business Banking Asset Finance Terms and Conditions.
We're removing the requirement to provide you with seven business days' notice specifying changes to our variable interest rate. This will enable market pricing changes to be applied to your loan sooner and is in line with how we vary the interest rates of our other business loans.
We're replacing wording which clarifies when we can vary your interest rate to include a general right to change your interest rate at any time. This aligns with wording used across our other business loans.
Download a copy of the updated Asset Finance Terms & Conditions effective from 26 May 2025.
Date effective: 26 May 2025
Date published: 12 May 2025
We’re making some changes to our Home Loan Terms and Conditions.
- In section 4 'What interest do you pay on your loan?' we’ve set out the process for when we no longer agree to an account being an offset account. We've also added the right to change the interest rate from an offset variable rate to our variable rate where there are no offset accounts, or your loan is on an interest only period.
- In section 7 'How do you make payments on your loan?', we've clarified what happens if your payment account goes into unauthorised overdraft or if it exceeds any approved overdraft limit or credit limit.
- In section 10 'What is a default and what happens if your home loan is in default?', we’ve expanded the text to include that your home loan will be in default if you haven’t provided all information we request to enable us to comply with relevant law or legal rules, or we believe it is necessary or prudent to protect our legitimate interests.
- In section 15 'What if you’re the trustee of a trust?', we’ve expanded the text to include the requirement that the independent trustee hasn’t made any untrue representations. This ensures that the definition of a limited liability trustee is consistent with our other lending documents.
- We’ve included a commitment that we’ll act reasonably when we do anything under your home loan agreement, taking into account both your and our interests at the time. We already do this but we've added it into the Home Loan Terms and Conditions to be consistent with our other lending documents.
- We’ve removed reference to specific home loan fees that are being removed on the effective date.
- We’ve also improved the readability of some sections while maintaining the current meaning of those sections.
Download a copy of the updated Home Loan Terms and Conditions, effective from 5 May 2025.
Date effective: 5 May 2025
Date published: 17 April 2025
We've made some changes to our fees and limits, including removing the following home loan fees.
|
Demand fees |
When we demand payment of all amounts outstanding under your home loan because you are in default.
When we pay local authority rates that are due on security provided for your home loan.
|
|
Top-up fee |
For requests relating to additional lending on an existing home loan.
|
|
Consent fee |
For requests relating to registrations affecting land titles, priorities work, and other consent related activity of a similar nature.
|
We've introduced wording to clarify that properties owned by a trust will no longer be eligible for the Kiwibank Refinance Package.
Download a copy of the updated Personal Banking Fees & Limits which includes these fee changes, effective from 5 May 2025.
Date effective: 5 May 2025
Date published: 17 April 2025
We’re making rate changes to our variable home loans and savings accounts across personal and business accounts. We're also changing our standard business and housing backed loans.
These rate changes impact Variable, Offset and Revolving home loans, Variable, Overdraft and Revolving business loans, and our Notice Saver, Online Call, PIE Online Call and Business Online Call accounts.
Variable, Offset & Revolving home loans
We're decreasing our rates on the following home loans from:
- Monday 14 April 2025 for new loans
- Monday 28 April 2025 for existing loans
| Empty header |
Previous rate |
New rate |
|---|---|---|
|
Variable home loan |
6.75% p.a.* |
6.50% p.a.* |
|
Offset home loan |
6.75% p.a.* |
6.50% p.a.* |
|
Revolving home loan |
6.80% p.a.* |
6.55% p.a.* |
*Applicable for both special and standard interest rates.
Business Variable, Overdraft & Revolving loans
We're decreasing our rates for new and existing standard business and housing backed loans. These will decrease by 0.25% p.a. on:
- Monday 14 April 2025 for new loans
- Monday 28 April 2025 for existing loans
Customers will be contacted prior to the interest rate changing in accordance with their loan agreement.
Notice Saver, Online Call, PIE Online Call & Business Online call accounts
We're decreasing our rates from Monday 14 April 2025 on the following accounts:
Notice Saver
| Empty header |
Previous rate |
New rate |
|
90 Day Notice Saver |
3.60% p.a. |
3.35% p.a. |
|
32 Day Notice Saver |
3.05% p.a. |
2.80% p.a. |
Online Call, PIE Online Call & Business Online Call
| Empty header |
Previous rate |
New rate |
||
|---|---|---|---|---|
| Empty header |
Base rate |
Bonus rate |
Base rate |
Base rate |
|
Online Call |
2.75% p.a. |
0.00% p.a. |
2.50% p.a. |
0.00% p.a. |
|
PIE Online Call |
2.75% p.a. |
0.00% p.a. |
2.50% p.a. |
0.00% p.a. |
|
Business Online Call* |
2.75% p.a. |
0.05% p.a. |
2.50% p.a. |
0.05% p.a. |
*Minimum balance of $2,000
Displayed interest rates are subject to change.
Kiwibank PIE Online Call Fund and Kiwibank Notice Saver are funds within a Portfolio Investment Entity (PIE). Units in Kiwibank PIE Online Call Fund and Kiwibank Notice Saver are distributed by Kiwibank Limited and are issued by Kiwibank Investment Management Limited.
For a full list of our current interest rates, please visit our rates and fees page.
Date effective: 14 April 2025
Date published: 9 April 2025
We're making some changes to our Business Banking Fees and Limits and we're also making changes to the Business Banking Facility (loan) Agreement.
Summary of changes:
- Business Banking Fees and Limits: We're clarifying the wording of how our business overdraft fee is calculated and charged.
- Business Banking Facility (loan) Agreement: We're removing the reference to ""business day" and simplifying the charging wording to apply to the credit limit in place. The overdraft fee will be charged on the last day of the month in which an agreed credit limit was in place, rather than based on the higher of the credit limit or drawn balance.
Download a copy of the updated Business Banking Fees and Limits effective from 1 April 2025.
Date effective: 1 April 2025
Date published: 17 March 2025
We’re making rate changes to our variable home loans and savings accounts across personal and business accounts. We're also changing our housing backed and standard business lending loans.
These rate changes impact Variable, Offset and Revolving home loans, business loans (see details below), and our Notice Saver, Online Call, PIE Online Call and Business Online Call accounts.
Variable, Offset & Revolving home loans
We're decreasing our rates on the following home loan products from:
- Monday 24 February 2025 for new lending
- Monday 10 March 2025 for existing lending.
| Empty header |
Previous rate |
New rate |
|---|---|---|
|
Variable home loan |
7.25% p.a.* |
6.75% p.a.* |
|
Offset home loan |
7.25% p.a.* |
6.75% p.a.* |
|
Revolving home loan |
7.30% p.a.* |
6.80% p.a.* |
*Applicable for both special and standard interest rates.
Business Lending – Variable, Overdraft & Revolving loans
We're decreasing our rates for new and existing customers on our housing backed and standard business loan products. These will decrease by 0.50% p.a. from:
- Monday 24 February 2025 for new lending
- Monday 10 March 2025 for existing lending.
Customers will be contacted prior to the interest rate changing in accordance with their loan agreement.
Notice Saver, Online Call, PIE Online Call & Business Online Call accounts
We're decreasing our rates from Monday 24 February 2025 for the following accounts:
Notice Saver
| Empty header |
Previous rate |
New rate |
|---|---|---|
|
90 Day Notice Saver |
4.10% p.a. |
3.60% p.a. |
|
32 Day Notice Saver |
3.55% p.a. |
3.05% p.a. |
Online Call, PIE Online Call & Business Online Call
| Empty header |
Previous rate |
New rate |
||
|---|---|---|---|---|
| Empty header |
Base rate |
Bonus rate |
Base rate |
Bonus rate |
|
Online Call |
3.25% p.a. |
0.00% p.a. |
2.75% p.a. |
0.00% p.a. |
|
PIE Online Call |
3.25% p.a. |
0.00% p.a. |
2.75% p.a. |
0.00% p.a. |
|
Business Online Call* |
3.25% p.a. |
0.05% p.a. |
2.75% p.a. |
0.05% p.a. |
*Minimum balance of $2,000
Displayed interest rates are subject to change.
Kiwibank PIE Online Call Fund and Kiwibank Notice Saver are funds within a Portfolio Investment Entity (PIE). Units in Kiwibank PIE Online Call Fund and Kiwibank Notice Saver are distributed by Kiwibank Limited and are issued by Kiwibank Investment Management Limited.
For a full list of our current interest rates, please visit our rates & fees page.
Date effective: 24 February 2025
Date published: 21 February 2025
More archived public notices
For public notices from other years, see archived public notices.