Upcoming & recent changes
Changes to our Personal Banking Fees & Limits and our Business Banking Fees & Limits – 14 May 2026
We're making some changes to our Personal Banking Fees and Limits and our Business Banking Fees and Limits.
Summary of changes:
Phone banking fee
The phone banking system fee will be removed for setting up or changing automatic payments / recurring transfers / one-off payments.
International Direct Credit
Due to recent regulatory and banking-industry changes in Australia, we're removing the International Direct Credit (IDC) payment option. This means you'll no longer be able to:
- Send an AUD IDC to Australia
- Send a GBP IDC to the United Kingdom.
IDC is only currently available for these two countries.
You can continue to send payments to Australia and the United Kingdom, using the International Money Transfer (IMT) payment option.
Download a copy of the updated Personal Banking Fees and Limits – effective 14 May 2026.
Download a copy of the updated Business Banking Fees and Limits – effective 14 May 2026.
Date published: 30 April 2026
Date effective: 14 May 2026
Previous public notices
For previous public notices, see our archived public notices.