Public notices

Information about upcoming changes to Kiwibank accounts and services.

Upcoming & recent changes

Home loans, business loans & savings variable rate change – 13 October 2025

We’re making rate changes to our variable home loans and savings accounts across personal and business accounts. We're also changing our standard business and housing backed loans.

These rate changes impact Variable, Offset and Revolving home loans, Variable, Overdraft and Revolving business loans, and our Notice Saver, Online Call, PIE Online Call and Business Online Call accounts.

Variable, Offset & Revolving home loans

We're decreasing our rates on the following home loans from:

  • Monday 13 October 2025 for new loans
  • Tuesday 28 October 2025 for existing loans.
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Previous rate

New rate

Variable home loan

6.15% p.a.

5.80% p.a.

Offset home loan

6.15% p.a.

5.80% p.a.

Revolving home loan

6.20% p.a.

5.85% p.a.

Business Variable, Overdraft & Revolving loans

We're decreasing our rates for new and existing standard business and housing backed loans. These will decrease by 0.35% p.a. on:

  • Monday 13 October 2025 for new loans
  • Tuesday 28 October 2025 for existing loans.

We're decreasing our Asset Finance Variable rates by 0.35% on:

  • Monday 13 October 2025 for new loans
  • Tuesday 28 October 2025 for existing loans (effective from the next repayment date).

If these changes affect you, we'll contact you prior to the interest rate changing in accordance with your loan agreement.

Notice Saver, Online Call, PIE Online Call & Business Online Call accounts

We're decreasing our rates from Monday 13 October 2025 on the following accounts.

Notice Saver
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Previous rate

New rate

90 Day Notice Saver

2.85% p.a.

2.35% p.a.

32 Day Notice Saver

2.30% p.a.

1.80% p.a.

Online Call, PIE Online Call & Business Online Call
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Previous rate

New rate

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Base rate

Bonus rate

Base rate

Bonus rate

Online Call

2.00% p.a.

0.00% p.a.

1.50% p.a.

0.00% p.a.

PIE Online Call

2.00% p.a.

0.00% p.a.

1.50% p.a.

0.00% p.a.

Business Online Call

2.00% p.a.

0.05% p.a.

1.50% p.a.

0.05% p.a.

Displayed interest rates are subject to change.

Kiwibank PIE Online Call Fund and Kiwibank Notice Saver are funds within a Portfolio Investment Entity (PIE). Units in Kiwibank PIE Online Call Fund and Kiwibank Notice Saver are distributed by Kiwibank Limited and are issued by Kiwibank Investment Management Limited.

For a full list of our current interest rates, please visit our rates and fees page.

Date effective: 13 October 2025

Date published: 9 October 2025

Changes to our Personal Banking Fees & Limits – 4 November 2025

Summary of changes

We're making some changes to our Personal Banking Fees and Limits.

Fees we're removing

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Everyday, savings and investment account service fees

  • Inoperative account management fee
  • Contact Centre high use fee
  • ATM/EFTPOS card replacement fee
  • Overseas ATM balance enquiry fee
  • Overseas ATM transaction decline fee
  • Overseas ATM cash withdrawal fee
  • Visa Debit Card cash advance fee
  • Visa Debit Card annual fee
  • Visa Debit Card disputed transaction fee
  • Visa Debit Card replacement fee
  • Direct debit set up fee.

Credit card service fees

  • Cash advance fee
  • Replacement card fee
  • Urgent card delivery fee - within New Zealand
  • Urgent card delivery fee – International.

Fees we're reducing

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Everyday, savings and investments account service fees

(ATM/EFTPOS card and Visa Debit Card)

International transaction fee reducing from 2.5% to 1.85%.

Fees we're changing

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Debit and credit card fees

International transaction fee will be charged when you use your card for a transaction that is processed overseas. This includes where the merchant charges you in New Zealand Dollars (NZD).

Limits we're increasing

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Everyday, savings and investments account limits

(ATM/EFTPOS card and Visa Debit Card)

The daily maximum amount for purchases will increase from $5,000 per day (current) to $10,000 per day.

Download a copy of the updated Personal Banking Fees and Limits effective from 4 November 2025.

Date effective: 4 November 2025

Date published: 1 October 2025

Changes to our Business Banking Fees & Limits – 4 November 2025

Summary of changes

We're making some changes to our Business Banking Fees and Limits.

Fees we're removing

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Transaction account, savings accounts and investments transaction fees

  • Inoperative account fee
  • Contact Centre high use fee
  • ATM/EFTPOS card replacement fee
  • Overseas ATM balance enquiry fee
  • Overseas ATM transaction decline fee
  • Overseas ATM cash withdrawal fee
  • Visa Debit Card cash advance fee
  • Visa Debit Card annual fee
  • Visa Debit Card disputed transaction fee
  • Visa Debit Card replacement fee.

Credit card service fees

  • Card replacement fee
  • Cash advance fee
  • Urgent card delivery fee (in New Zealand)
  • Urgent card delivery fee (International).

Fees we're reducing

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Everyday, savings and investments account service fees

(ATM/EFTPOS card and Visa Debit Card)

International transaction fee is reducing from 2.5% to 1.85%.

Fees we're changing

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Debit card and credit card fees

International transaction fee will be charged when you use your card for a transaction that is processed overseas. This includes where the merchant charges you in New Zealand Dollars (NZD).

Limits we're increasing

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Everyday, savings and investments account - Maximum amount for purchases

(ATM/EFTPOS card and Visa Debit Card)

Increase maximum amount for purchases from $5,000 per day (current) to $10,000 per day.

Download a copy of the updated Business Banking Fees and Limits effective from 4 November 2025.

Date effective: 4 November 2025

Date published: 1 October 2025

Changes to our Business Credit Card Terms & Conditions - 4 November 2025

Summary of changes

We’re making some changes to our Business Credit Card Terms and Conditions.

  • 16. When do foreign exchange changes apply? will be replaced with: 16. What foreign currency exchange rates apply? When a Cardholder uses their Card for foreign currency transactions, the transactions will be converted to NZ$ at a rate of exchange determined by the Card Scheme on the date it sends the transaction details to us.

Download a copy of the updated Business Credit Card Terms and Conditions effective from 4 November 2025.

Date effective: 4 November 2025

Date published: 1 October 2025

Changes to our Credit Card Terms & Conditions - 4 November 2025

Summary of changes

We're making some changes to our Credit Card Terms and Conditions.

  • References to Airpoints credit cards have been removed, as these products are no longer offered.
  • Additional clarification has been added to explain how payment reversals for dishonoured payments (such as failed direct debits) are treated. If a payment to your credit card account is dishonoured and reversed, the reversal will be treated as a transaction and will incur interest from the date of the failed payment if your closing balance is not paid in full by the due date.

Download a copy of the updated Credit Card Terms and Conditions effective from 4 November 2025.

Date effective: 4 November 2025

Date published: 1 October 2025

Previous public notices

For previous public notices, see our archived public notices.