View your sales history with QuickPay+

Easily view transaction history and check the status of transactions using the QuickPay+ app and merchant portal. This includes approved, declined, reversed and refunded transactions.

Apple iOS app Android app Merchant portal

Apple iOS app

  1. View sales history in the iOS app

    1. Log in to the Kiwibank QuickPay+ app.
    2. Tap 'Transactions' at the bottom of the screen.
    3. Choose the transaction you would like to view. You'll be able to see the date and time the payment was made, the approval code and the total unsettled amount.

    You can view transactions from the past 12 months.

    Home transactions
    Transactions list
    Success transaction iOS
    Pending transaction iOS
    Declined transaction iOS

Android app

  1. View sales history in the Android app

    1. Log in to the Kiwibank QuickPay+ app.
    2. Tap 'Transaction' at the bottom of the screen.
    3. Choose the transaction you would like to view. You'll be able to see the date and time the payment was made, the approval code and the total unsettled amount.

    You can view transactions from the past 12 months.

    Home transaction
    Transactions list
    Accepted transaction Android
    Pending transaction Android
    Declined transaction Android

Merchant portal

  1. View sales history in the merchant portal

    1. Log in to the Kiwibank QuickPay+ merchant portal.
    2. Click 'Manage Transactions' at the top of the screen.
    3. (Optional) Search for the transaction using its Transaction ID.
    4. (Optional) Use the filters to refine the transactions by Merchant ID, Terminal ID, approval code, status, amount, payment type or date.
    5. Click 'View details' next to the transaction you'd like to view. You'll be able to see the transaction, description, customer and receipt details.

    You can view transactions from the past 12 months.

    Portal home - transactions
    View sales transaction summary listing
    View sales transaction detail

Other useful guides

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Reset user PIN
How to

Resend a receipt
How to

Refund a payment