Merchant services

We'll work with you to enable your business to accept card payments on the go, online or in store. This is getting paid made easy.
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Limited time offer: Get paid anytime, anywhere and save up to $400

Apply for a merchant facility between 1 November 2023 and 29 December 2023 to take advantage of the fantastic offers below and save up to $400. Whether you're a new business or an established one there's something for everyone.

Terms and conditions apply.

  1. 1
    Tahi

    Pay no set up fee

    Apply for a merchant facility and pay no set up fee. Usually $99 when linked to a terminal or ecommerce solution, or $49 when linked to Kiwibank QuickPay.

  2. 2
    Rua

    Six months free device rental

    Get six months free device rental on your choice of Kiwibank QuickPay or a terminal from EFTPOS New Zealand.

  3. 3
    Toru

    Get six months free on EFTPOS New Zealand’s ecommerce suite

    Choose from a hosted payment page for your website, pay by link or virtual payment terminal. Find out more.

If you’d just like to find out more, get in touch with our merchant services team on 0800 233 824, or +64 4 803 1646 if you’re calling from overseas, we're available Mon – Fri 8am – 4.30pm.

Merchant services campaign terms and conditions
  1. The set up fee waiver is only available for merchant facilities accepting both EFTPOS and Scheme cards (Visa, Mastercard and UnionPay). The set up fee waiver is not available on an EFTPOS-only facility.
  2. Six months free EFTPOS New Zealand terminal rental is only available to new EFTPOS New Zealand customers that sign up to a 36-month term with EFTPOS New Zealand.
  3. The two Kiwibank QuickPay offers of no set up fee and six months free device rental are only available to customers that sign up to a 12-month term. If you cancel your agreement with Kiwibank during the 12-month term, the set up fee and six months of the device rental fee will become payable to Kiwibank.
  4. Kiwibank eligibility criteria and standard merchant terms and conditions apply.
  5. A monthly Merchant Service fee will apply for Visa and Mastercard transactions. The fee includes the actual interchange1 costs applicable for each type of Mastercard and Visa transaction, plus a card acceptance fee.2 UnionPay card transactions will be charged at 1.50% of the total monthly volume of sales and refund transactions.

1Interchange is the fee that Kiwibank pays to the issuing bank of the credit card for the transactions accepted at the merchant’s facility. This is a variable fee depending on the nature of the transaction, card type and processing environment for the transaction. For further detail about interchange rates, visit the Mastercard or Visa website.

2The card acceptance fee covers other Kiwibank charges associated with processing each Visa and Mastercard transaction.

Set up your merchant facility

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You'll need to set up a merchant facility to accept payments. Your merchant facility will integrate with the payment solution/s you choose, giving you the ability to accept card payments via an EFTPOS terminal, online through your website, on a mobile device through a business App or over the phone.

To set up a merchant facility, complete our application form (PDF 162.7 KB) and email it back to our team.

Lets get you set up with a merchant facility

If you’d like to set up a merchant facility with us complete the application form, or if you’d just like to find out more about merchant services, get in touch with our business banking team.

Enquire online

Complete our online form and one of business banking specialists will get back to you within one to three working days.

Enquire online

Apply now

Fill out an application form to apply for a merchant facility and email it to our merchant services team.

Apply now

Call us

Call our merchant services team on 0800 233 824, or +64 4 803 1646 if you’re calling from overseas, Monday - Friday: 8am - 4.30pm.