Online security

We take protecting you and your money seriously. Take a look at the measures we have in place to look after your money when you’re banking online and see the tips on steps you can take to stay secure.

Report a suspicious activity

If you think your identity or accounts may have been compromised, please contact us immediately.

We'll never ask you to disclose your internet banking login details by email or by clicking on a link within an email. If you think you’ve been sent an email that doesn’t look like it’s from us, don't respond or click on any links – please forward it to suspicious.email@kiwibank.co.nz.

Ways to keep yourself safe

Ways we keep you safe