Online security

Keeping you and your banking safe online is our priority. We've got processes in place to protect you when you're banking online and resources to help you recognise fraud and scams. This is protecting you.
Dad with young child on laptop
contact us small pattern contact us small pattern

Ways we protect you

Learn about how we protect your finances when you’re banking online or on our mobile app.

What to do if you've been scammed

If you think you might have clicked on a suspicious link or downloaded something dodgy, here’s what to do next.

  1. 1

    Take a minute

    Don’t panic and don’t blame yourself – scams are designed to trick us and there’s no shame in being scammed.

  2. 2

    Report it

  3. 3

    Knowledge is protection

    Talk to your whānau, friends and workmates about scam messages you’ve received or heard about. The more we all know about scams, the better protected we'll all be.