Help with QuickPay+

Step-by-step guides to set up, use and troubleshoot the Kiwibank QuickPay+ app and merchant portal for your business. Find out how to take contactless payments, set up users and more.

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Get started

Set up device for QuickPay+

Activate merchant portal

Add a mobile user

Activate QuickPay+ app

Accept & manage payments

Accept contactless payments

Accept Direct Pay payments

View sales history

Refund a payment

Resend a receipt

Manage mobile users

Reset user PIN

Add a mobile user

View mobile users

Edit a mobile user

Suspend or reinstate a mobile user

Manage portal users

Reset merchant portal password

Add a portal user

View portal users

View audit trail

QuickPay+ status updates

If Kiwibank QuickPay+ is not working, check the Worldline website for the service status and scheduled maintenance.

Visit worldline.co.nz.