Set up your device for QuickPay+

Make sure that your smartphone or tablet is set up to use the QuickPay+ app.

Apple iOS app Android app

Apple iOS app

  1. 1

    Check your device is eligible

    1. Is running one of the last three versions of iOS. Requirements are set by Apple and are subject to change.
    2. Has near-field communication (NFC) capability. NFC is the wireless technology that enables contactless payments.
    3. Has internet access.
  2. 2

    Connect to the internet

    Your device needs to be connected to the internet to use the QuickPay+ app. Connect to a Wi-Fi network or use mobile data.

  3. 3

    Enable location services

    1. Open the Settings app.
    2. Tap 'Privacy & Security'.
    3. Tap 'Location Services'.
    4. Toggle on 'Location Services'.
  4. 4

    Enable Face ID & passcode

    If you do not already have a passcode and/or Face ID enabled, you'll need to set them up on your iPhone.

    Passcode

    1. Open the Settings app.
    2. Tap 'Face ID & Passcode'.
    3. Tap 'Turn Passcode On'.
    4. Tap 'Passcode Options' to view options for creating a passcode. The most secure options are Custom Alphanumeric Code and Custom Numeric Code.

    (Optional) Face ID

    1. Open the Settings app.
    2. Tap 'Face ID & Passcode'.
    3. Tap 'Set up Face ID'.
    4. Follow the on-screen instructions.
  5. 5

    Install the QuickPay+ app

    1. Visit the Apple App Store.
    2. Download the Kiwibank QuickPay+ app to your iPhone.

    You can download the QuickPay+ app once you receive the onboarding email. However, you will need to activate the merchant portal and add a mobile user before you can activate the app.

Android app

  1. 1

    Check your device is eligible

    1. Is running one of the last three major versions of the Android OS with Google Mobile Services (GMS).
    2. Has near-field communication (NFC) capability. NFC is the wireless technology that enables contactless payments.
    3. Has internet access.
  2. 2

    Connect to the internet

    Your device needs to be connected to the internet to use the QuickPay+ app. Connect to a Wi-Fi network or use mobile data.

  3. 3

    Enable NFC

    1. Open the Settings app.
    2. In the search bar, type 'NFC'.
    3. Toggle on the NFC setting.
  4. 4

    Enable location services

    1. Open the Settings app.
    2. Tap 'Location'.
    3. Toggle on 'Use location'.
  5. 5

    Enable screen lock

    1. Open the Settings app.
    2. Tap 'Security'.
    3. Tap 'Screen lock' to pick a PIN, pattern or password.
    4. Tap the screen lock option you’d like to use.
    5. Follow the on-screen instructions.
    6. (Optional) Follow the on-screen instructions to add a fingerprint, if applicable.
  6. 6

    Disable developer options

    1. Open the Settings app.
    2. Tap 'Developer options'.
    3. Toggle off the switch at the top of the screen.
  7. 7

    Disable accessibility features

    1. Open the Settings app.
    2. Tap 'Accessibility'.
    3. Toggle off TalkBack, Switch Access and other accessibility features.
  8. 8

    Install the QuickPay+ app

    1. Visit the Google Play store.
    2. Download the Kiwibank QuickPay+ app to your smartphone or tablet.

    You can download the QuickPay+ app once you receive the onboarding email. However, you will need to activate the merchant portal and add a mobile user before you can activate the app.

Other useful guides

How to

Activate the merchant portal
How to

Add a mobile user
How to

Activate the QuickPay+ app