Transaction fees

The following are the fees you pay for transactions on Business Edge accounts, Business Performer accounts and Business Online Call accounts:

Transaction fees
Business Edge Business Performer Business Online Call
Account management fee $5 per month Free Free
Bulk payments fee (multiple payments and batch uploads) $0.20 per item $0.20 per item N/A
Deposit fee Free electronic deposits. First 25 manual deposits (at your local Kiwibank) free per business month, then $1 per manual deposit First 25 electronic deposits free per business per month, then $0.35 per electronic deposit. First 25 manual deposits (at your local Kiwibank) free per business per month, then $1 per manual deposit First 100 electronic deposits free per business per month, then $2 per electronic deposit. First 100 manual deposits (at your local Kiwibank) free per business per month, then $2 per manual deposit
Transfers (for electronic transfers between your Kiwibank accounts) Free Free Free
Withdrawal fee - ATM Free N/A N/A
Withdrawal fee – automatic payment and bill payment Free $0.35 per withdrawal N/A
Withdrawal fee – cheque Free N/A N/A
Withdrawal fee – direct debit Free $0.35 per withdrawal N/A
Withdrawal fee – EFTPOS, Online Free N/A N/A
Withdrawal fee – local Kiwibank $0.70 per withdrawal $0.70 per withdrawal N/A

Inoperative account fee

On Business Edge accounts, Business Performer accounts and Business Online Call accounts:

  • You'll get charged an inoperative account fee of $30 per year when you haven’t initiated any transactions for one year and have a balance of less than $200 across all your account(s).
  • This fee is charged across all your transaction and saving(s) accounts.
  • If there's less than $30 across all your transaction and savings account(s) we'll take whatever balance is in your account(s).
  • Account(s) with $0 balance before or after the fee is charged will be closed.

You should note that:

  • The cash handling fee will apply where you deposit more than $2,000 worth of notes or $200 worth of coins each day or where you withdraw more than $2,000 worth of cash each day. The cheque clearance fee will apply for every cheque you deposit.
  • There are also Service fees relating to other ATM transactions, for example if you choose to use an overseas ATM.
  • Free transfers are only between Kiwibank accounts that are in the same name.
  • Make sure you also look at the sections in this brochure on Service fees and International services fees.

Service fees

The following are the fees you pay for services on Business Edge accounts, Business Performer accounts, Business Online Call accounts and NPO Performer accounts (the fees and costs you pay on overdrafts are set out in the business lending section):

Account access fees

Alerts access

Free

Internet banking access

Free

Contact Centre and/or phone banking high use fee (applies across all your banking)

When you use our automated phone banking and/or contact centre.

Free for business banking calls to 0800 601 601.

For all other calls, free for the first five calls per month, then:

  • $5 per call to a customer service representative; and
  • $0.50 per call to the automated phone banking system.

TXT banking fee

Free

Account general service fees

Account out of order fee

When your account goes into unauthorised overdraft by more than $20 at any time during the month.

$10 per month.

Cash handling fee - deposits

When you deposit cash at your local Kiwibank. Free up to and including $2,000 worth of notes or $200 worth of coins per business per day. If more than $2,000 worth of notes per business per day, then 0.5% of the total value of notes. If more than $200 worth of coins per business per day, then 0.5% of the total value of coins.

Minimum fee $5.

Cash handling fee – withdrawals

When you withdraw cash at your local Kiwibank. Free up to and including $2,000 worth of cash per business per day. If more than $2,000 worth of cash per business per day, then 0.5% of the total value of cash.

Minimum fee $5.

Change order fee

When you order change by internet banking for collection at your local Kiwibank.

$3 per change order for orders up to $2,000. Free for orders greater than $2,000, but the cash handling fee – withdrawals will apply.

The maximum order amount is $3,000.

$15 per change order not collected within two business days of the collection date.

Cheque clearance fee

$1 per cheque.

Dishonour fee

When there isn’t enough money in your account to make an automatic payment, bill payment, direct debit or cheque payment, and the payment isn’t made as a result.

$2.50 per payment not made.

Cheque book printing fee

$70 per book.

ATM, EFTPOS card and Visa Debit Card fees

ATM/EFTPOS Card replacement fee

When you ask for a replacement ATM/EFTPOS card.

$15.

Overseas ATM balance enquiry fee

When you use your ATM/EFTPOS card or Visa Debit Card to make an ATM balance enquiry at an overseas ATM.

$1 per balance enquiry.

Overseas ATM cash withdrawal fee

When you use your ATM/EFTPOS card or Visa Debit Card to withdraw cash at an overseas ATM.

$6 per withdrawal.

Overseas currency conversion commission

When you use your ATM/EFTPOS card or Visa Debit Card for a foreign currency transaction.

2.5% of the New Zealand dollar amount once converted.

Visa Debit Card annual fee

What you’ll pay to have your Visa Debit Card.

$10 per card per annum (waived for the first year of the first card).

Visa Debit Card cash advance fee

When you use your Visa Debit Card to withdraw cash over the counter at another bank or financial institution.

$6 per withdrawal.

Visa Debit card disputed transaction fee

When you dispute a transaction made using your Visa Debit Card.

$15 per transaction receipt requested. The investigation fee may also apply.

Visa Debit Card replacement card fee

When you ask for a replacement Visa Debit Card.

$15 for standard delivery within New Zealand.

$20 for urgent delivery within New Zealand.

$20 for standard international delivery.

$50 for urgent international delivery.

When Kiwibank converts foreign currency into New Zealand dollars, Kiwibank makes money on the conversion.

Set up or change fees

Automatic payments/recurring transfers set up and change fee

When you set up or change an automatic payment/recurring transfer.

Free for 30 days from account opening, then:

  • $5 per set up/change when done person to person at your local Kiwibank or over the phone;
  • $3.50 per change when done using the automated phone banking system; and
  • Free set up/change when done by internet banking.

This fee also applies if you choose to skip a scheduled payment/transfer. This fee doesn’t apply when you make one-off, manual or ad hoc payments between your accounts, to someone else’s account or to pay a bill.

Bill payee set up and change fee

When you set up or change a bill payee.

Free for 30 days from account opening, then:

  • $5 per set up/change when done person to person at your local Kiwibank or over the phone;
  • $2 per set up/change for recurring payments when done by internet banking; and
  • free for set up/change for one-off payments when done by internet banking.

Dynamic Sweep set up and change fee

When you set up or change Dynamic Sweep.

Free for 30 days from account opening, then $3 per set up/change.

A monthly fee also applies to Dynamic Sweep.

EasySave set up and change fee

When you set up or change EasySave.

Free for 30 days from account opening, then $3 per set up/change.

A monthly fee also applies to EasySave.

Other fees

Bank cheque fee

When you ask for a bank cheque.

$5 per bank cheque.

Cheque retrieval fee

When you ask us to retrieve a copy of a cheque.

$15 per cheque.

Dynamic Sweep fee

What you’ll pay to have Dynamic Sweep.

$1 per month.

The Dynamic Sweep set up and change fee also applies.

EasySave fee

What you’ll pay to have EasySave.

$3 per month.

The EasySave set up and change fee also applies.

Investigation fee

When you ask us to investigate something about your account.

$60 per hour. Minimum fee $15.

Payment retrieval fee

When you make a payment in error and ask us to retrieve the payment (even if the retrieval is unsuccessful).

$20 if the payment in error was made to a Kiwibank account.

$45 if the payment in error was made to an account at another bank.

Special answer fee

This service was removed 1 October 2016.

When you ask for a cheque to be cleared quicker.

$15 per special answer.

Statement copy fee

When you ask us for a copy of an account statement.

$4 per statement.

Stop cheque fee

When you ask us to stop a cheque.

$20 per cheque.

Transaction history printout at branch fee

When you ask us for a transaction history printout at your local Kiwibank.

$0.30 per request for a basic transaction history (available from a customer service representative).

$4 per request for a detailed transaction history (available from a Kiwibank banking representative).

When Kiwibank converts foreign currency into New Zealand dollars, Kiwibank makes money on the conversion

Fees effective as at 1 March 2018. Fees subject to change. Unless otherwise specified, all amounts shown are in New Zealand dollars.

Units in Kiwibank PIE Online Call Fund, Kiwibank PIE Term Deposit Fund and Kiwibank Notice Saver are distributed by Kiwibank Limited and are issued by Kiwibank Investment Management Limited. Download the Investment Terms and Conditions for Kiwibank Term Deposits, the Kiwibank PIE Term Deposit Fund, the Kiwibank Notice Saver, and the Kiwibank PIE Online Call Fund (PDF 354.1 KB). or pick up a copy from your local Kiwibank.

Download the Term Deposit Terms and Conditions (PDF 40.1 KB) or pick up a copy from your local Kiwibank.