Service fees
See the fees you may pay for services on our business accounts and products.
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             Cash handling fee – deposits  |  
            
         
                
             When you deposit cash at a Kiwibank branch 
 Minimum fee $5  |  
            
        
    
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             Cash handling fee – withdrawals  |  
            
         
                
             When you withdraw cash at a Kiwibank branch 
 Minimum fee $5  |  
            
        
    
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             Change order fee  |  
            
         
                
             When you order change by internet banking for collection at a Kiwibank branch 
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             Investigation fee  |  
            
         
                
             When you ask us to investigate something about your account. $60 per hour; minimum fee $15  |  
            
        
    
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             Payment retrieval fee  |  
            
         
                
             When you make a payment in error and ask us to retrieve the payment (even if the retrieval is unsuccessful) 
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             International transaction fee  |  
            
         
                
             When you use your ATM/EFTPOS card or Visa Debit Card for a transaction that is processed overseas 
 You can expect to pay the International Transaction Fee when using your card abroad, and also when in New Zealand if you are shopping with a merchant that processes transactions overseas. Transactions may still be processed overseas, even if the merchant has a website address ending in ‘.co.nz’ and charges you in New Zealand Dollars (NZD). If so, the transaction will incur the fee. Please check with the merchant if it is not clear where a transaction is processed.  |  
            
        
    
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             Automatic payments, recurring transfers or one-off payment set up & change fee  |  
            
         
                
             When you set up or change an automatic payment, recurring transfer or one-off payment Free for 30 days from account opening, then: 
 This fee also applies if you choose to skip a scheduled payment/transfer.  |  
            
        
    
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             Bill payee set up & change fee  |  
            
         
                
             When you set up or change a bill payee Free for 30 days from account opening, then: 
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             Statement copy fee  |  
            
         
                
             When you ask us for a copy of an account statement $4 per statement  |  
            
        
    
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             Transaction history printout at branch fee  |  
            
         
                
             When you ask us for a transaction history printout at a Kiwibank branch 
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