Activate the QuickPay+ merchant portal

When you log in to QuickPay+ for the first time, you'll need to activate your merchant portal.

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    Install the QuickPay+ app

    1. Follow the instructions in your setting up email from noreply@fasspay.com. If you don't receive it within 24 hours, check your spam or junk folder.
    2. Visit the Google Play store or Apple App Store.
    3. Download the Kiwibank QuickPay+ app to your smartphone or tablet.
    4. Open the QuickPay+ app.
    5. Tap 'Set password'.
    6. You'll be redirected to the verification screen on the QuickPay+ merchant portal site.
    Set password
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    Verify your credentials

    1. Enter the user ID and verification code that you received in your setting up email.
    2. Tap 'Submit'.

    Do not save the temporary password if prompted.

    Verify credentials
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    Create your portal password

    1. Enter your new portal password. This must be at least 12 characters including at least one uppercase letter and one number.
    2. Re-enter your new portal password to confirm it.
    3. Tap 'Submit'.
    4. Tap 'Ok' to go back to the log in screen.
    Create password
    Create password ok
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    Log in to the merchant portal

    1. Open the Kiwibank QuickPay+ merchant portal.
    2. Enter your user ID and password.
    3. Tap 'Submit'.

    Once you activate the merchant portal, add a mobile user and activate the QuickPay+ app.

    Log in

Other useful guides

How to

Set up device for QuickPay+
How to

Add a mobile user
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Activate the QuickPay+ app