Statements due this month (excluding those for credit cards) will be delayed. It's a simple process to extract your transaction history within internet banking by following our step-by-step instructions.
With a Kiwibank QuickPay® device you can take EFTPOS, Visa and Mastercard® payments through a smartphone and get paid anywhere, anytime.
Manage your business using a secure smartphone app in conjunction with a Kiwibank QuickPay device.
Take card payments on the spot.
Accept contactless payments
Issue paperless receipts or invoices.
Accept EFTPOS, Visa and Mastercard® payments in different ways: contactless, swipe, chip and dip payments.
Create an online catalogue.
View and track payments in real time as well as transaction history.
'Pay now' is the fastest way to accept card payments within the app. Simply enter the amount and click ‘Pay’ then your customer inserts, swipes, or taps their card to pay you on the spot.
‘New payment’ is a speedy way of processing card and cash payments. Just select which payment type you require (card or cash), enter the amount and select ‘Submit’.
Within the shopping cart, you can manage quantities, add a tip or convenience fee and generate quotes and invoices.
Tailor your product catalogue to your business by adding the name, price, description, image and discount. Your catalogue gives you quick access to everything your business has to offer.
Create quotes, invoices and receipts you can email directly to your customers. These can be personalised with your business name, logo and GST number.
Keep an eye on your business with daily, weekly, and monthly transaction reports. You can find previous invoices, process refunds, and resend receipts all within the app.
Anyone in your business can use Kiwibank QuickPay – you can add, edit or remove users as well as manage access types.
You need to be a New Zealand resident or your company needs to be registered in New Zealand and you also have to be a Kiwibank business banking customer. A credit check will be carried out as part of your application.
Set up fee for a first device
Set up fee for an additional device
Monthly merchant service fee
Device replacement fee
Monthly support fee per device
To power on the terminal press the side key located on the right hand side of the terminal.
To turn off the device, press and hold '-' and 'Clear' buttons. This action is only possible when the device is not in charging mode. If it's in charging mode then the device will restart.
The Kiwibank QuickPay App is compatible with Apple smartphones that support operating system iOS 9 (iPhone 5) and above, and Android smartphones that support Android 5.0 Lollipop and above.
For Apple smartphones, the Kiwibank QuickPay App also requires:
For Android smartphones, the Kiwibank QuickPay App also requires:
If you can't get Kiwibank QuickPay to work, check the following:
Once the Kiwibank QuickPay App is paired with the Kiwibank QuickPay device, you can find your terminal ID or merchant ID on the Device Setup screen under Merchant Login.
Location services must be turned on to accept payments. Check that your phone’s location services are turned on in your phone’s settings and the Kiwibank QuickPay app has permission to access your location. The app uses your location for the payment geotagging function and records this information into your reports and history.
The entire PIN number needs to be entered within one minute of initiating the pairing request or you'll encounter this error.
If the Kiwibank QuickPay device still displays the PIN, wait a few moments for the phone to ask for it again and re-enter the PIN. If the Kiwibank QuickPay device displays “BT Pairing Required,” start the pairing process again.
Check your internet connection on your smartphone. If you’re unable to connect to the internet, contact your internet service provider.
Android phones require a PDF viewer to load historic receipts. You can download a PDF viewer of your choice from the Google Play store.
Kiwibank QuickPay® terms and conditions (PDF 250.7 KB) and eligibility criteria apply. Subject to credit criteria and merchant services terms. Kiwibank QuickPay is only available for business banking purposes. The Kiwibank QuickPay name and logo are registered trade marks of Kiwibank Limited.
Fees and charges apply. Eftpos, Visa and Mastercard credit and debit cards only. Data connection needed. Compatible with Apple devices that support operating system iOS 9 (iPhone 5) and above and Android smartphones that support Android 5.0 Lollipop and above. iPhone and iPad are trademarks of Apple Inc, registered in the U.S. and other countries. Android is a registered trademark of Google Inc.
Mastercard is a registered trade mark of Mastercard International Incorporated.
Merchant service fee of 2.90% of the total monthly net $ value (i.e. monthly sales transactions less refund transactions) of Visa and Mastercard transactions (including Visa PayWave and Mastercard PayPass transactions) processed through the Kiwibank QuickPay device. The Merchant service fees will be calculated monthly at the end of each calendar month, and are payable by you on the 15th of the subsequent calendar month. Should the 15th of the month fall on a day which is not a banking day, the fees will be payable on the next banking day.
Funds will be paid into your bank account on the next banking day. See the Kiwibank Merchant Agreement (PDF 258.4 KB) for details.