Call us on 0800 523 523 to arrange an appointment, or drop in to your local Kiwibank. If we can’t see you straight away, we’ll make an appointment for a time that suits you.
Plus, a bank statement or utility bill (no more than 6 months old) printed with your name and address.
Don’t have these? Find out what else you can bring
Fill in your details above or call 0800 523 523.
We’ll be in touch in the next 24 hours to verify your identity and set up your accounts.
Once your accounts are opened, you’ll be able to use them straight away. If you’re switching your automatic payments, you’ll need to give us your old bank account number. We’ll get in touch with your old bank and start moving your payments to us.
We’ll follow up with a call or email to make sure everything’s on track.
If you’re switching your regular payments, these should now be working from your Kiwibank accounts.
@KiwibankNZ Thanks! That aside, as a new customer I'm very impressed with the high degree of polish on your products and services.Luke Tarver@LukeTarver
@KiwibankNZ your customer service team are so so good! Just had a great call with them.Bee M@beemabey