How to avoid invoicing scams
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1Tahi
Pause
Take a moment to pause and properly review each invoice before processing payment.
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2Rua
Verify the account details
- Look for inconsistencies against previous invoices, or for new suppliers, take extra time to verify invoice and payment details.
- A new service called Confirmation of Payee will soon be available to check if the account owner name matches the account number of the person or business you're paying.
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3Toru
Call the business
Call the business that sent the invoice to confirm the account details. Get the phone number from an official business channel, not the invoice - e.g. their website.
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4Whā
Appoint a payment person or team
Limit the number of people processing invoices. Ensure they are trained with the skills to identify and avoid invoicing scams.
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What to do if you've been scammed
Anyone can fall for a scam. If you suspect that you've been scammed, get in touch with us as soon as possible.
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